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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Alexandra Agache
Verified Buyer
“Very good insurance”
Helpful Report
Posted 5 years ago
Kirk Newton-Taylor
Verified Buyer
“Very helpful”
Helpful Report
Posted 5 years ago
Hi Kirk, thanks for the positive review. Let us know what we can do to get that fifth star from you! AS
Posted 5 years ago
Brad Page
Verified Buyer
“!”
Helpful Report
Posted 5 years ago
HI Brad, sorry to hear you've had a bad experience with us. Could you please email enquiries@lexhaminsurance.co.uk with your experience in order for us to look in to this further, thanks. AS
Posted 5 years ago
Hannah Marshall
Verified Buyer
“I took out a policy in October 2018, I took out full comprehensive, I requested whether changing to personal business would be possible at a later date, I was told that it would be possible, 100%, just call. I was happy overall with the service at the start, but now, 2 months down the line where I want to change my insurance, I get told that it not possible anymore because the insurance i have, 'doesn't allow a change to personal business insurance', I have to cancel my policy, incur charges and then take out a new policy all together leaving me out of pocket by £1000 and I am a student. I was not informed fully that this could happen, I was told over the phone that I could call up and change my policy 100%, I was not told that this would mean that I am severely out of pocket which is not right and unfair.”
Helpful Report
Posted 5 years ago
Ioan Preda
Verified Buyer
“If you go online to purchase insurance, some chosing options are in a grey area, meaning not very explicit. So when they call you for confirmation, they end up charging you more than the initial quote because, of course, you didn't choose the right option. So if the initial quote sound atractive, the end up sum ready to be paid is not much of a different from other companies. Kind of disapointing I would say. (Please excuse my poor English)”
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Posted 5 years ago
Christopher Hall
Verified Buyer
“Very helpful”
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Posted 5 years ago
Anonymous
Verified Buyer
“Bit expensive for prices to insure scooter/moped other than that good costumer service and friendly advisors”
Helpful Report
Posted 5 years ago
Paul Ross
Verified Buyer
“Excellent service, easy to contact,Great price!.”
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Posted 5 years ago
Camilla Alves Santos
Verified Buyer
“Good”
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Posted 5 years ago
Samuel Clayton
Verified Buyer
“Advisor was very efficient, renewal was issued in plenty of time. I phoned as I had a few q's before renewing bike insurance, my call was answered by a person, not a machine. Personal and professional”
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Posted 5 years ago
Anonymous
Verified Buyer
“Renewed my motorbike policy with them as i found the process to be quick and customer service was prompt.”
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Posted 5 years ago
Simon Clark
Verified Buyer
“Nice friendly team, and really appreciated being given the option to leave card details on system or not. As one of my biggest hates, is when insurance companies tell me they will auto renew, putting the onus on you to cancel.”
Helpful Report
Posted 5 years ago
Ruaridh Minto
Verified Buyer
“Bit expensive for first time insurance but overall reasonable experience.”
Helpful Report
Posted 5 years ago
Raymond Dibble
Verified Buyer
“The lady I spoke to was polite and knowledgeable. Easily renewed my policy over the phone.”
Helpful Report
Posted 5 years ago
Gary Camber
Verified Buyer
“VERY PROFESSIONAL SERVICE, VERY COMPETATIVE RATES FOR MY HISTORICAL VEHICLE.”
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Posted 5 years ago
Enriky Araujo Rocha Dias
Verified Buyer
“Good ofers, very attention staff on a phone.”
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Posted 5 years ago
Stephen Collins
Verified Buyer
“Very pleasant agent easy to set up,very understanding and helpful staff.”
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Posted 5 years ago
Paul Thomas
Verified Buyer
“Spoke to 2 staff both of whom were very helpful. Didn’t have to wait on phone which I appreciated having just spent £25 on a call to Bennetts. Beware of these 084 numbers. Sorted out a more competitive policy to existing one. So far so good. Will transfer my other policies in due course. Many thanks PTP.”
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Posted 5 years ago
Jhonne Gomes De Oliveira
Verified Buyer
“Very good”
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Posted 5 years ago
Anonymous
Verified Buyer
“£480 to be insured on a moped, no extras. What part of this needs reviewing Theft- no Fire- no Comp-no Third party-yes What a rip off”
Helpful Report
Posted 5 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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