Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“Considering all price rises on every possible services, Lexham insurance is of great value, easy to deal with and worth considering.”

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Posted 4 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 4 months ago

“Fantastic insurance company ! Quick and easy to apply for bike Insurance Thank you Lexham Kieron”

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Posted 4 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 4 months ago

“Great job I’m soo happy to be with you”

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Posted 4 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 4 months ago

“Very easy to set up”

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Posted 4 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 4 months ago

“Cheap and cheerful. There are many drawbacks, the systems won't allow them to use information from your old policy to renew if your existing policy expires. Customer service is hit and miss. It is the cheapest cover for motorcycles by far, and it feels like it. I dread the idea of having to claim.”

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Posted 4 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Best insurance policy out there have had a good few vehicles with them over the years, easy to take out your insurance policy with no hassle and good prices! Highly recommend from me.”

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Posted 4 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 4 months ago

“Very good service!”

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Posted 4 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 4 months ago

“Very quick and easy. No issues at all”

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Posted 4 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 4 months ago

“Poor management skills and customer service, was trying to get hold of them for 4 days due to an issue from their mistake which is costing £500 if it’s not sorted, was on the hold like for 2 hours and they cut the line before closing time, their opening times say there open on Saturdays but their offices were closed. Stay away from this company for your insurance their quick enough to lie and take money off you but aren’t quick enough to help you sort the issue. Stay away!”

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Posted 4 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Simple and fast”

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Posted 4 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 4 months ago

“Lexham Insurance didn’t ask whether i needed to disclose my Criminal Record (very minor) apart from Motoring Records. I’ve been involved in a crash & now they’re refusing to offer any help and claiming it’s void when speaking to their sister-company.”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 4 months ago

“Avoid like the plague, cancelled my insurance due to an outstanding payment while I was on holiday and could do nothing about it. I informed them following their request for payment that I would be away for the next few weeks and would pick it up upon my return, then I get home to find a letter from them confirming they have cancelled my cover. They may be one of the cheapest on the market but there’s a reason why.”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 5 months ago

“Had to change my payment date was really easy to do and answered all the questions I asked no hesitation thank you so much”

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Posted 5 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 5 months ago

“Top. Love top top”

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Posted 5 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 months ago

“Do I took insurance out with Lexham and they said their was an issue with my policy,so after work I tried ringing every day for over a week spending over a hour each time to not get through and have my policy cancelled,apparently because I didn’t contact them when like I said over s hour everyday for nobody to even answer! The worst company I’ve ever dealt with and I certainly will be telling any of my friends or family thinking of going to Lexham Just how bad they are! Shocking service”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 5 months ago

“I've had a house fire and can't find insurance documents for my vehicle. I texted Lexham to ask if I was with them. I had been for several years but almost instantly they sent a pdf of my past policy which proved SO helpful. Can't thank you enough. I will come back to you!”

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Posted 5 months ago

“Only just found out that my insurance is not with Lexham as there just the broker! They also don’t give you any information on who your actually insured with unless you ask.it also claims that they do multi bike insurance when I went to add a new bike to the policy they told me I can’t cause the actual insurer doesn’t do multi bike”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 5 months ago

“BAD CUSTOMER SERVICE”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 5 months ago

“Problems getting through on the phone, this needs sorting out. Once connected to an operator, good & polite service.”

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Posted 5 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 5 months ago

“Is very important”

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Posted 5 months ago

Cheers for taking the time to leave us a review! We really appreciate it.

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews