Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,644 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

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Lexham Insurance 5 star review on 6th February 2024

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Lexham Insurance 5 star review on 15th August 2023

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Lexham Insurance 5 star review on 10th May 2023

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have no correspondence from you no policy documents just taken my money”

Helpful Report

Posted 4 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 4 months ago

“I've just renewed with Lexham for a second year. I did try to ring them about a month before renewal to ask for a quote but couldn't/didn't have the patience to get through, however, they sent a renewal 3 weeks before the expiry date. I shopped on all the main comparison sites but Lexhams renewal was still the cheapest so I took it! They have a phone app and portal to access documents but its very basic so again not sure how easy it would be to make changes. Can't comment on making claims or changes but for my motorhome/campervan policy they are very cheap, so happy at the moment.”

Helpful Report

Posted 4 months ago

“I received a renewal letter from Lexham which was followed up by numerous reminders both in the post and online all duplicated. When the time came to renew I wanted to speak to someone but was advised that it was a busy time and there could be a long wait. Subsequently I went online and booked a call-back which was acknowledged on screen. I never received the call back either on the specified day or the following two days. I then tried phoning again but received the same advice that all operators were busy. I then went on line and booked another call-back which was acknowledged. Once again I didn't receive a call back and have still not received one days later. I have since renewed on line which was straight forward but I was expecting an instant email acknowledgement but to no avail. I now have to assume that I am insured.”

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Posted 4 months ago

“I spoke with a lady probably her name was Lucy or something else. But I had really nice conversation with her. She is so helpful.”

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Posted 4 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 4 months ago

“Easy and easy”

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Posted 4 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 4 months ago

“I really like Lexham insurance ☺️👏🏻”

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Posted 4 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 4 months ago

“Good priced insurance for my camper van with easy to use online renewal”

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Posted 4 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 4 months ago

“great experience for the second years now 👍”

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Posted 4 months ago

Thanks for leaving us such a great review!

Posted 4 months ago

“Very nice”

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Posted 4 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 4 months ago

“helpful agent on the telephone provided reassuring guidance when I had a need which was best handled by a voice call rather than the website. The required verbal T&Cs are all a bit tedious but undertandable”

Helpful Report

Posted 4 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 4 months ago

“Good nice”

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Posted 4 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 4 months ago

“Nice service”

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Posted 4 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 4 months ago

“Cheap and very reliable and cannot disappoint with the service they bring.”

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Posted 4 months ago

Thanks for leaving us such a great review!

Posted 4 months ago

“Easy to understand and navigate around the website, decent price, so far so good”

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Posted 4 months ago

Thanks for leaving us a review!

Posted 4 months ago

“I am satisfied with the insurance company's assistance, it met my expectations, congratulations”

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Posted 4 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 4 months ago

“With you I feel really safe! Thank you for the excellent work!”

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Posted 4 months ago

Thanks for leaving us such a great review!

Posted 4 months ago

“Good ana cheap insurance”

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Posted 4 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 4 months ago

“Easy to get cover and reasonably priced well done”

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Posted 4 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 4 months ago

“It was very well helped, I am very satisfied with the process, continue with the perfect updates, thank you”

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Posted 4 months ago

“The best insurance”

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Posted 4 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 4 months ago

Lexham Insurance is rated 4.3 based on 4,644 reviews