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Lexham Insurance Reviews

4.3 Rating 4,649 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,649 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous
Verified Reviewer
“Be aware! Relatively cheap rates, but horrendous fees! I've had to cancel insurance after 3.5 months and received a £112 refund on a £522 policy (that's 80% of the yearly cost after only 30% of the time) Just for cancellation, they took to freedom to help themselves to a whopping £41 "admin fee" (on top of a £25 admin fee charged by "the insurer"). Unfortunately, I do not recall their fee policy being communicated clearly before making the insurance online. Feels like a scam - I'd not recommend anyone to insure with them.”
Helpful Report
Posted 3 years ago
Claudio Eduardo De Souza
Verified Buyer
“The worse company I ever found. I regret deeply to use the company. I will never ever use that company again. If anyone ask me for recommendationI it will be in list of Ripping Off Companies . I used the company for 1 year in 2019. on 18/11/2020 I received a proposal to renew my policy the total charge would be 423.06 pounds. Ref. 4380004TEKH On 07/12/2020 I accept a Policy from Lexham insurance total cost 417.94 Ref 441713VVMO Few days later I received threatening emails asking me for another 405.10 pounds. Ref: 44173VVMO I just send an email now requesting to cancel my policy.”
Helpful Report
Posted 3 years ago
Awel Burka
Verified Buyer
“I claimed two two time no body said any things”
Helpful Report
Posted 3 years ago
Valeria Marzullo
Verified Buyer
“I needed insurance urgently for my electric moped, as it had been delivered to me on the day i rang. The quote process was very easy and the agent I spoke to was brilliant. I think the cover offered is really good, considering my moped's electric and I had fewer possibilities than if it had been petrol.”
Helpful Report
Posted 3 years ago
Charlie Bell
Verified Buyer
“Hi there your company is a very good company and i would recommend you to alot of people j”
Helpful Report
Posted 3 years ago
Vladimir Chaushki
Verified Buyer
“Excellent”
Helpful Report
Posted 3 years ago
Kevin Marshall
Verified Buyer
“A bit long winded but understandable, no complaints. Thanks.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Mistakes were made on my statement of facts document. To which I phoned them up 2 hours after receiving the documents to amend them. I was then told there would be a broker fee charge of £26 which they would graciously waiver. However there was a £28 fee from lexham. Which considering some of the amendments were issues created by the insurance company. I think it is appalling”
Helpful Report
Posted 3 years ago
Abdul
Verified Reviewer
“It's been over 56 hours since I bought my policy and still did not receive any documentation.”
Helpful Report
Posted 3 years ago
Hi, Sorry you haven't received your documents yet. Have you checked any email junk/spam folders? If not in one of these folders please email enquiries@lexhaminsurance.co.uk with details so we can arrange to resend these to you.
Posted 3 years ago
Gary Rogers
Verified Buyer
“Not a bad price for what I’ve insured”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good and reliable insurance company I really would recommend them to absolutely anyone”
Helpful Report
Posted 3 years ago
Muhanad Yagob
Verified Buyer
“Very good service”
Helpful Report
Posted 3 years ago
Goutom Banik
Verified Buyer
“Cheaper and quick, good service”
Helpful Report
Posted 3 years ago
Harry Coughlan
Verified Buyer
“Took a bit of time for them to contact me, but very friendly, and very cheap quote.”
Helpful Report
Posted 3 years ago
Jack Thurgood
Verified Buyer
“Not the cheapest but I love the new car insurance for motorcycles going to give it a try very soon.”
Helpful Report
Posted 3 years ago
Michael Warner
Verified Buyer
“I spoke with Brenna and she was great very nice and knowledgeable. She helped me cancel my current and set up another policy while using the refund I was getting off my new one. She made this very easy for me and I would also like to thank Luke as he spoke to me Monday and gave me the cancellation figures and held them on file for me. Thanks guys Mike”
Helpful Report
Posted 3 years ago
Sandor Laszlo Pal
Verified Buyer
“Best Brokers ever , very helpfull and kindly people .”
Helpful Report
Posted 3 years ago
Roane Streeter
Verified Buyer
“Very friendly helpful and through Was able to ansa all and any questions”
Helpful Report
Posted 3 years ago
Reece Steward
Verified Buyer
“I Would recommender it any day to people”
Helpful Report
Posted 3 years ago
Khalid Syed
Verified Buyer
“The staff was really helpful answered all he questions very helpful good service”
Helpful Report
Posted 3 years ago
Lexham Insurance is rated 4.3 based on 4,649 reviews
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