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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Vic Hill
Verified Buyer
“Excellent service, I completed my application/proposal online and then received a follow up phone call to check that everything I needed was in place.”
Helpful Report
Posted 6 years ago
Henry Rejniak
Verified Buyer
“Everything went very smoothly and I got the cover I wanted thank you.”
Helpful Report
Posted 6 years ago
Peter King
Verified Buyer
“The lady I spoke to was helpful and very efficient.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“quick practical wonder”
Helpful Report
Posted 6 years ago
Owen Harman
Verified Buyer
“I was really happy with my quote”
Helpful Report
Posted 6 years ago
Luke Robinson
Verified Buyer
“Lexham Insurance are spammers. I keep getting spam from them despite never having expressed any interest in their products.”
Helpful Report
Posted 6 years ago
Hi Luke, I'm sorry to hear this. I can see this review has been left with a valid policy reference number - could it be possible someone has put your email instead of theirs by accident? If you feel like this is the case, please let us know so we can sort this out - AS
Posted 6 years ago
Jahirul Islam
Verified Buyer
“I did my insurance online they sent me my confirmation letter next day.really lexham it's good company”
Helpful Report
Posted 6 years ago
Kaio Cesar Antonio Da Silva
Verified Buyer
“Ver Good”
Helpful Report
Posted 6 years ago
Karolis Abakas
Verified Buyer
“I haven't received andy pdf documents that confirmed tbat I have insurance... Everything else is great”
Helpful Report
Posted 6 years ago
Gabriel Da Silva Gomes
Verified Buyer
“Very good”
Helpful Report
Posted 6 years ago
ELIAS ROCHA
Verified Buyer
“Tks”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very helpful efficient service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good to talk to nice friendly person instead of just filling in a form. Better deal than online as well. The proof will be in the pudding though”
Helpful Report
Posted 6 years ago
Fernando Queiroz Rocha
Verified Buyer
“Top”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Reasonably priced quotes , but customer service personnel very aggressive and borderline rude when handling telephone calls , talk too fast , and tend to repeat the questions over and over and over and over , giving the impression you are in an interrogation interview!!!!!!!”
Helpful Report
Posted 6 years ago
Gavin Beech
Verified Buyer
“Very easy and friendly to set up my bike insurance. When I had an issue in downloading the documents. they were sent to me direct by email with no fuss.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Change of bike paying off 500 in cash for the new bike and they want money for the old bike that is rusting in the garden and wount start .... great staff can’t even give a canlelation price 🧨🤬🤬🤬”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“My son has held policy with Lexham for just over a year. I am the guarantor on the polucy as he us under 18 years old. A month before the policy was due for renewal my son was involved in an incident in which the third party admitted full ilability. As a result the thurd party insurers have made him a diabolical offer and decided to write his motorcycle off. Lexham have basically refused to have any involvement, saying it wont make any difference to the settlement offer. I have dealt with this solely on my own. Lexham have now decided, 6 weeks after the incident, that they would inform us that my sons no-claims duscount has been suspended. This has increased his total policy by 25%! They refuse to talk to me, regardless of the fact that I'm the guarantor and pay the insurance installments, unless my son is present. I've made countless phonecalls, left countless messages, and still havent had anyone that is competant of their job title contact me. Absolutely disgusted by the service, am left wondering why we are paying insurance to such an in-competant company???”
Helpful Report
Posted 6 years ago
Genovel Rusu
Verified Buyer
“Best Deal. Thank you”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I chose Lexham as they were reasonably priced, unlike my previous insurer. I purchased the policy online quickly and easily. I have had no problems or issues yet. The only baffling thing was that the finance was provided by a separate company (LXM Management) and so both companies required things to be done initially. When sorting policies previously, I have only ever dealt with one company directly.”
Helpful Report
Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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