Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

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Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive, easy process getting on board”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Long wait for call to be answered. Bought insurance on line. Payment has been processed but week later not yet had documents promised i.e. insurance certificate etc.”

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Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

“Very good perfect”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Great efficient service from catlin Hopefully there’s no charge to change my personnel plate next week.”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Just posted”

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Posted 1 year ago

“I had a quite upsetting experience on my last request. I changed my address as I moved house and I was charged £172. This amount is absurd as they said it’s fee for making the change. We pai a good amount of money monthly and now charge for changing the address is frustrating.”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Hi i need review my insurance . I have passed my cbt last week on the 3rd of may 2023 and have a full driving licence sins 2002 . I cant get in contact with you . i need mend my policy please my phone number is 07709826916 mr trevor jowett”

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Posted 1 year ago

“Lexham insurance is great with the price and Simple and easy to use the app too thank you”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“it’s very good company to made insurance with”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“Easy to talk too. Very helpful. And very professional service.”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“Couldn't get insurance online and it must of took about 30 minutes over the phone”

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Posted 1 year ago

Cheers for taking the time to leave us important feedback, we really appreciate it!

Posted 1 year ago

“very good insurance”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“I’m very happy with Lexham insurance company… your job Ubisoft is very very good… thanks”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Thanks you Lexham the very good Insurance”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“Insurance sorted and set up online with no problems or aggravation at all.”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“Good thanks”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“So far so good 👍🏻”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Everything going wrong with it”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“Thank very much”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“I have been with Lexham for 5 years and I came to renew my insurance as I brought a new bike and was quoted £1600. When I rang the next day to purchase the insurance because the person who took my call looked at how much it was and knew that if she loaded it manually it would work out cheaper. She checked with the company that she could do this and it was accepted. I paid £600. This lady was excellent she saved me £1000. Thank you x”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

Lexham Insurance is rated 4.3 based on 4,645 reviews