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Lexham Insurance Reviews

4.3 Rating 4,645 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,645 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Christopher Fisher
Verified Buyer
“Great insurance firm. Friendly and helpful staff I spoke to and went out there way to make shour I got the best deal for my bike . Would highly recommend to anyone wanting insurance.”
Helpful Report
Posted 2 years ago
Jovana Ferreira Da Silva
Verified Buyer
“a good and clear company with its customers!”
Helpful Report
Posted 2 years ago
Elton Araujo
Verified Buyer
“Very good”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Waiting on phone for nearly 2 hours very poor customer service e”
Helpful Report
Posted 2 years ago
Apologies for the delays getting through to us and the inconveniences caused by this. We are experiencing extremely high call volumes currently. We are doing our best to process enquiries as efficiently as possible.
Posted 2 years ago
Anonymous
Unverified Reviewer
“I sat on my MB in the pouring rain in order to update my policy, 70 miles from home, waiting 50 minutes to speak to them over the phone to be told I phoned the wrong person.”
Helpful Report
Posted 2 years ago
Paul Brent
Verified Buyer
“I was very happy at the the person who handled my request for insurance on a motorhome it was explained to me thoroughly and it gave me the confident to accept the policy”
Helpful Report
Posted 2 years ago
Gildo Nunes Ferreira
Verified Buyer
“Very good”
Helpful Report
Posted 2 years ago
Kevin Mills
Verified Buyer
“Payed my yearly premium and I was told I would get an Email so I could log on to portal received no email so rang the 2 days later and was told they forgot to send it so not happy.”
Helpful Report
Posted 2 years ago
Hi Kevin, Can you please check your spam/junk email folders in case it has been received there. If you have still not received please can you email enquiries@lexhaminsurance.co.uk so we can get this sent out to you.
Posted 2 years ago
Erik Grundmann
Unverified Reviewer
“Really good service so far”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“This company is obviously only a young company with very little experience as we had bought a new bike to replace one that has now gone there is no way of changing the bike on the policy on a Sunday every other insurance company I have had dealings with you can change your bike in your on-line portal and you are set to go with this company you can’t buy a new bike and ride it on a Sunday! Very disappointed with them once this years insurance has finished we will insure in future with a forward thinking company! Thank you FOR NOTHING! Lexham!”
Helpful Report
Posted 2 years ago
Hi, sorry for any inconveniences this has caused, and thank you for the feedback. We continue to develop our offerings and make improvements as soon as we can.
Posted 2 years ago
Anonymous
Verified Buyer
“Incredibly long winded and exhausting application.”
Helpful Report
Posted 2 years ago
Our apologies if the process of getting your policy took longer than expected and for any inconveniences this caused. It is important for us to follow procedure to make sure everything is done properly.
Posted 2 years ago
Gawryal Wojciech
Verified Buyer
“Professional”
Helpful Report
Posted 2 years ago
Richard Banks
Verified Buyer
“Good price for my first bigger motorcycle”
Helpful Report
Posted 2 years ago
Debora Ruth Carvalho De Medeiros
Verified Buyer
“Very good insurance”
Helpful Report
Posted 2 years ago
Dawn Hodgson
Verified Buyer
“Brilliant quote and site was really easy to navigate. Really happy with my insurance đź‘Ť”
Helpful Report
Posted 2 years ago
Simon Fowler
Verified Buyer
“I have NEVER worked with such a company before. Really. It seems that nothing is too much for them the service is FANTASTIC. Fast and reliable.”
Helpful Report
Posted 2 years ago
Ion Sabinaru
Verified Buyer
“I Like it and Ă®s very good”
Helpful Report
Posted 2 years ago
Alby Wood
Verified Buyer
“Good but I did have a problem it said I haven’t got my cbt but I have”
Helpful Report
Posted 2 years ago
Malcolm Mcgregor
Verified Buyer
“great price for insurance, and very quick to help out .thanks again ,would recomend to anyone to give them a try.”
Helpful Report
Posted 2 years ago
Cameron Gillott
Verified Buyer
“Service was great spoke to a wonderful woman who took her time with me”
Helpful Report
Posted 2 years ago
Lexham Insurance is rated 4.3 based on 4,645 reviews
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