Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 15th August 2023

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Lexham Insurance 5 star review on 10th May 2023

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to make a change on my policy. Was on hold for 45 mins. Eventually a girl answered and told me she'd get someone to call me back. This was 4.45. Didn't call back. In the meantime I tried phoning on another phone on hold for over an hour. Eventually cutting off at 7pm. Close of business. Does anyone work here? Unbelievable”

Helpful Report

Posted 6 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 6 months ago

“Over prices bad communication useless policy’s do not use them they will rip you off and not even cover you”

Helpful Report

Posted 6 months ago

“Fast, efficent and courteous.”

Helpful Report

Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“Can’t find my next payment date so a little confused”

Helpful Report

Posted 6 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 6 months ago

“Compared to other insurance companies Lexham gave myself a very competitive quote with plenty of extras added in”

Helpful Report

Posted 6 months ago

Thanks for leaving us such a great review!

Posted 6 months ago

“the best insurance company you have, I really like it”

Helpful Report

Posted 6 months ago

Thanks for leaving us a review!

Posted 6 months ago

“Really good and reliable thank you so much lexham ...”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“I'm enjoying the afternoon with you”

Helpful Report

Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Ok.. Difficult contact.....”

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Posted 6 months ago

“Very easy to navigate around.”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Thankyou for making things simple and straight forward”

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Posted 6 months ago

Thanks for leaving us such a great review!

Posted 6 months ago

“Ótimo melhor seguro.”

Helpful Report

Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“Can’t get in touch with them, impossible to call as on hold for over an hour, not answered email”

Helpful Report

Posted 6 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards, Lexham Insurance

Posted 6 months ago

“I happy your service”

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Posted 6 months ago

Thanks for leaving us a review!

Posted 6 months ago

“Good price, uncomplicated and easy to renew, just what you want - 5 stars”

Helpful Report

Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Great service”

Helpful Report

Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“I have been using the insurance company's services for a year, I have nothing to complain about, it is a great insurance company, it is providing me with an excellent service, thank you very much!”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“Thank you very much for your service and the best insurance in Britain”

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Posted 6 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 6 months ago

“Quick and easy ,1 call no messing around and a excellent price every year”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“Website was very smooth and got my quote quickly and effectively.”

Helpful Report

Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

Lexham Insurance is rated 4.3 based on 4,645 reviews