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Lexham Insurance Reviews

4.3 Rating 4,696 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,696 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Ruan Carlos Brites
Verified Buyer
“Me atendeu muito bem adorei”
Helpful Report
Posted 6 months ago
Thanks for leaving us a review!
Posted 6 months ago
Barbara Fogas
Verified Buyer
“Avoid this band from afar!!!! No one should go to them!!! I took out insurance with them in February, and in April they stole my motorcycle, although the insurance didn't cover it, but they still oblige me to pay for another 1 year even though I don't have a motorcycle because the contract can't be canceled for nothing!!!!! It's all pathetic, they don't even deserve a star”
Helpful Report
Posted 6 months ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 6 months ago
Leticia Soares Silva
Verified Buyer
“thank you for the efficiency of the service”
Helpful Report
Posted 6 months ago
Cheers for the positive review!
Posted 6 months ago
Bruno Ribeiro Felix
Verified Buyer
“has excellent service and good support”
Helpful Report
Posted 6 months ago
Cheers for the positive review!
Posted 6 months ago
Behnam Barazande
Verified Buyer
“Not bad not good”
Helpful Report
Posted 6 months ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 6 months ago
Mark Hession
Verified Buyer
“Very please with the way i was helped..highly recommened”
Helpful Report
Posted 6 months ago
Thanks for leaving us such a great review!
Posted 6 months ago
Tesfay Hagos
Verified Buyer
“Lexham insurance is great insurance.it easy to understand. I am so excite.”
Helpful Report
Posted 6 months ago
Thanks for leaving us such a great review!
Posted 6 months ago
Niteshkumar Rakholiya
Verified Buyer
“Beautiful”
Helpful Report
Posted 6 months ago
Thanks for leaving us such a great review!
Posted 6 months ago
Anonymous
Verified Buyer
“Easy to get your insurance and I found very good prices.”
Helpful Report
Posted 6 months ago
Thanks for leaving us such a great review!
Posted 6 months ago
Adam Zidane
Verified Buyer
“Good company”
Helpful Report
Posted 6 months ago
Thanks for leaving us such a great review!
Posted 6 months ago
Tia-Angela Buxton
Verified Buyer
“Incredibly difficult to have a conversation with an actual human about my renewal. I couldn't get through to discuss my premium which was important to me as I am insuring my bike for work purposes as well as domestic social and pleasure. Very disappointed.”
Helpful Report
Posted 6 months ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 6 months ago
Yan Gabriel De Souza Santos
Verified Buyer
“He charged the deposit and then canceled the insurance!”
Helpful Report
Posted 6 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 6 months ago
MORSHID Ai AWAD
Verified Buyer
“Very nice”
Helpful Report
Posted 6 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 6 months ago
Conrad Fry
Verified Buyer
“Absolutely appalling customer service. I spent 3 days on the phone trying to get through to someone, passed around different departments and just generally wasting my time. If they weren’t so much cheaper I would have gone elsewhere”
Helpful Report
Posted 6 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 6 months ago
Joshua Field
Verified Buyer
“Whilst the insurance premium for my bike from Lexham was significantly lower than the others received, I think you get what you pay for. Having done a full online quote with them and submitted my details, I could not start my policy without phoning them. At which point they insisted on taking my full details again despite having them visible on their screen. An hour later, with all the details captured (again), they gave a price for my policy... which was £102.79 more expensive than tbe online quote. When I challenged this, they said that was an online price and the fact that I phoned meant it would increase. This was despite the fact that their website clearly states that online and phone prices are the same. After a chat with a manager, they eventually started my policy with the original, cheaper price! The whole deal left a sour taste in my mouth.”
Helpful Report
Posted 6 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 6 months ago
Ujas Dhameliya
Verified Buyer
“Good one in Lexham insurance”
Helpful Report
Posted 6 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 6 months ago
John Boorer
Verified Buyer
“Easy to talk to and sort out my renewal,would definitely recommend”
Helpful Report
Posted 6 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 6 months ago
Nabil Fekir
Verified Buyer
“Great insurance”
Helpful Report
Posted 6 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 6 months ago
Mamun Hossain
Verified Buyer
“Best insurance in the Britain”
Helpful Report
Posted 6 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 6 months ago
Andrew Boswell
Verified Buyer
“Fantastic service”
Helpful Report
Posted 6 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 6 months ago
Lexham Insurance is rated 4.3 based on 4,696 reviews
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