Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,699 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th December 2024

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

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Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only issue I have had is that these e-mails and insurance documents you have spelt my name differently. Kind regards Oliver Brown”

Helpful Report

Posted 11 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 11 months ago

“Easy to find and to complete renewal thanks again”

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Posted 11 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 11 months ago

“The price is very good,and the support is so fast,thank you Lexham”

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Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“My experience with Lexham was good and I liked it”

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Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“Great price, easy to use system, paid fee after two attempts possibly my own fault! Not received any confirmation yet but insurance doesn’t start yet.”

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Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“Pretty expensive for a 50cc insurance”

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Posted 11 months ago

“Easy renewal and cheaper than last year. Excellent.”

Helpful Report

Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“very good insurance for my motorcycle, provides me with everything I need and the portal is super handy!”

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Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“All I can say is so far so good let’s hope it stays that way”

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Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“Great to deal with very happy with my quote and cover”

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Posted 11 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 11 months ago

“Yes. Everything OK very good”

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Posted 11 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 11 months ago

“Very good company”

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Posted 11 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 11 months ago

“Great service, smooth transactions All done through the Lexham app”

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Posted 11 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 11 months ago

“Good service. Still too expensive in my opinion but that’s insurance for you. Was best out of the quotes.”

Helpful Report

Posted 11 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 11 months ago

“Outstanding customer service. Very professional and friendly. Only problem is the wait time trying to get through to a representative. Would recommend this company to friends.”

Helpful Report

Posted 11 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 11 months ago

“Called to discuss my renewal only to be told ‘we can’t do that over the phone’. Occurred twice..”

Helpful Report

Posted 11 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 11 months ago

“God insurance”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

“very pleased with price this year my insurance went down on price with was much appreciated”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

“Good service”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

“Nice customer service, price is good and cheap depends on your vehicle price and your experience, suggest to everyone”

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Posted 11 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 11 months ago

Lexham Insurance is rated 4.3 based on 4,699 reviews