Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

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Lexham Insurance 5 star review on 6th February 2024

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Lexham Insurance 5 star review on 15th August 2023

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Lexham Insurance 5 star review on 10th May 2023

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both ladies I spoke to gave excellent customer service.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Very easy to deal with 👍🏻”

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Posted 2 years ago

“Problem free,although it was done via a comparison site.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“It met my needs, super fast”

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Posted 2 years ago

“Very Good Beautiful”

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Posted 2 years ago

“Ótima seguradora”

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Posted 2 years ago

“Muito bom seguro”

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Posted 2 years ago

“It’s good company but it’s very expensive for me but thanks a lot !!!”

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Posted 2 years ago

“Great communication, prices fair,and easy to renew on line. Thank you.”

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Posted 2 years ago

“Used them before and happy to be back”

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Posted 2 years ago

“The reason I give a 3 star is because I’ve send my proof on no claims in and asked for proof you received it and have not had a response which is very disappointing and not very reassuring Regards Mr j morgan”

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Posted 2 years ago

Hi, Thanks for your review Jason, and sorry you are yet to receive confirmation. Upon receiving proof of NCB we automatically respond informing customers it can take up to 5 days for us to respond to this fully, and I can see at the time you left this review it had been less than 24 hours. Please bear with us during this normal period and the team will get this resolved. I hope this helps, should you need further assistance please don’t hesitate to email enquiries@lexhaminsurance.co.uk with details and we will look into this for you.

Posted 2 years ago

“Very god tanks tanks”

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Posted 2 years ago

“Very nice people to talk to Very helpful”

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Posted 2 years ago

“great much more very good! They are to be congratulated”

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Posted 2 years ago

“Very good good”

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Posted 2 years ago

“Breu good”

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Posted 2 years ago

“Very. Efficient. Very smooth Transaction Insurance. Made simple Very happy. Customer”

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Posted 2 years ago

“Tried calling them to cancel my insurance as I sold my bike but they told me I couldn’t access the account as I “gave them the wrong date of birth”. I know for a fact that was a lie because I know my own date of birth funnily enough. Then I tried to access my account online and it told me the same thing. So they have cocked up and will now charge me again when my insurance comes up for renewal on my old bike”

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Posted 2 years ago

Hi Matthew, Sorry you've had a bad experience. If you are able to send some details over to enquiries@lexhaminsurance.co.uk a member of the team can look into resolving this for you.

Posted 2 years ago

Lexham Insurance is rated 4.3 based on 4,645 reviews