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Lexham Insurance Reviews

4.3 Rating 4,645 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,645 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Anonymous
Verified Buyer
“I don't feel like the NCD is NOT valued fairly. Premium hasn't decreased fairly after the year (only by a few pounds - with tot premium being around £960). Compulsory excesses are too high.”
Helpful Report
Posted 10 months ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 9 months ago
Joe Stevenson
Verified Buyer
“Would be a 5 star if insurance was cheaper”
Helpful Report
Posted 10 months ago
Clive Balazs
Verified Buyer
“I have clicked on for my renewal,( paid by direct debit )but have not received a pdf for the new premium, ?”
Helpful Report
Posted 10 months ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 9 months ago
Anonymous
Verified Buyer
“Increasing the price for no reason whatsoever, disgusting.”
Helpful Report
Posted 10 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 10 months ago
Major WELDEMICHAEL
Verified Buyer
“I like Lexham insurance”
Helpful Report
Posted 10 months ago
Thanks for leaving us a review!
Posted 10 months ago
Anonymous
Verified Buyer
“I am loyal to Lexham Insurance as I once had to make a claim and the process was smooth and comforting at a time when the theft was stressful. I've stuck with Lexham since. However, on the latest renewal I had to call to change my risk address and was made to wait over an hour, twice. I gave up the first time and had to call back, only to wait another hour to speak to someone. As Lexham doesn't have any form of portal, you have no choice but to call. I have insurance policies elsewhere and those companies have a good portal to help with basic changes and enquiries. As a result of changing the address it required the agent to read out a lengthy (15 minutes?) regulatory statement which might otherwise been an online document via a portal. Bottom line, Lexham needs to bring itself up to date. I'm not sure I can go through that process again.”
Helpful Report
Posted 10 months ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 10 months ago
Ioan Ciuca
Verified Buyer
“Best of the best”
Helpful Report
Posted 10 months ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.
Posted 10 months ago
Diguer Billel
Verified Buyer
“Very good service i recommend”
Helpful Report
Posted 10 months ago
Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.
Posted 10 months ago
Olivwr Browb
Verified Buyer
“The only issue I have had is that these e-mails and insurance documents you have spelt my name differently. Kind regards Oliver Brown”
Helpful Report
Posted 10 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 10 months ago
Colin Bullock
Verified Buyer
“Easy to find and to complete renewal thanks again”
Helpful Report
Posted 10 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 10 months ago
Thiago Alves
Verified Buyer
“The price is very good,and the support is so fast,thank you Lexham”
Helpful Report
Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
Ismail Caram
Verified Buyer
“My experience with Lexham was good and I liked it”
Helpful Report
Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
William Almond
Verified Buyer
“Great price, easy to use system, paid fee after two attempts possibly my own fault! Not received any confirmation yet but insurance doesn’t start yet.”
Helpful Report
Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
Anonymous
Verified Buyer
“Pretty expensive for a 50cc insurance”
Helpful Report
Posted 10 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 10 months ago
Scott Duncan
Verified Buyer
“Easy renewal and cheaper than last year. Excellent.”
Helpful Report
Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
Danny Crooks
Verified Buyer
“very good insurance for my motorcycle, provides me with everything I need and the portal is super handy!”
Helpful Report
Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
Terence Haley
Verified Buyer
“All I can say is so far so good let’s hope it stays that way”
Helpful Report
Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
Darren Mchugh
Verified Buyer
“Great to deal with very happy with my quote and cover”
Helpful Report
Posted 10 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 10 months ago
Muhammed Abdul Panni Palliyalil
Verified Buyer
“Yes. Everything OK very good”
Helpful Report
Posted 10 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 10 months ago
Dunyadar Oriakhail
Verified Buyer
“Very good company”
Helpful Report
Posted 10 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 10 months ago
Lexham Insurance is rated 4.3 based on 4,645 reviews
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