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Lexham Insurance Reviews

4.3 Rating 4,646 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,646 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Yemane Andemichael
Verified Buyer
“It is good price and I am very proud of you”
Helpful Report
Posted 3 years ago
Franciel Apolinario
Verified Buyer
“Very good”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lexham, unlike my previous motorbike insurers, had the courtesy to both email and write a renewal letter to me, giving me plenty of time to assess and renew. I like the fact they have an office in Diss providing local careers for people in the area. Polite and sensible when it comes to insuring a motorbike in central London.”
Helpful Report
Posted 3 years ago
Rafael Gustavo Nagahama Plank
Verified Buyer
“I have cancelled my insurance two months ago and I’m still been charged, spoke to an agent last month who told me that is because there were 68£ in open, but as i had paid 73£, the amount I overpaid would be given back to my bank account, but nope, didn’t happen...cancelling the insurance was a pain with the agent looking like a bot and making me losing a LOT of time asking me questions rather to go and cancel the agreement, even though I was clear on my willingness to cancel it and yesterday I was charged again, spoke with another agent who told me there are interests to be paid...resuming, worst experience ever”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Easy to arrange online cover and at a fair price.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Easy to arrange online cover and at a fair price.”
Helpful Report
Posted 3 years ago
That Guy
Verified Reviewer
“I'M THE FIRST ONE to put in a good review for a good company, do it all the time, but Lexham has let me down big time considering how many times I've recommended them to friends. Bought a quote literally yesterday, circumstances changed and had to cancel it (so less than 24 hours later, well within the 14 day cooling period), Got hit with 70 quid in fees for literally less than a day's cover. On my back they've made a 7000% (LITERALLY 70X) per annum return for zero work other than pushing some keyboard keys and assuming less than a day's worth of risk. What the hell does cooling off period mean if you still get charged through the nose ???? HOW IS THIS POSSIBLY LEGAL ? If this is how they deal with an innocent less than 24h cancellation, GOD HELP YOU IF YOU NEED THEM FOR A CLAIM. You've been warned.”
Helpful Report
Posted 3 years ago
Hi, Sorry to see you've not had a good experience, we would like to look into this but require more information first, can you please email over details to enquiries@lexhaminsurance.co.uk and a member of the team will look into this for you.
Posted 3 years ago
Rafael Vieira Galvan
Verified Buyer
“Best insurance”
Helpful Report
Posted 3 years ago
Chris Deacon
Unverified Reviewer
“Excellent. Great people to deal with, nothing is too much trouble or effort. Very swift service & always courteous. Good prices too.”
Helpful Report
Posted 3 years ago
Assam Iqbal
Verified Buyer
“Good insurance and cheap rates”
Helpful Report
Posted 3 years ago
Liam Hunt
Verified Buyer
“Good service and easy to insure”
Helpful Report
Posted 3 years ago
Daniel Zeray
Verified Buyer
“Good service customer”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Not hapy no like”
Helpful Report
Posted 3 years ago
Hi sorry to see this can you please email us at enquiries@lexhaminsurance.co.uk with details so a member of the team can look into this for you.
Posted 3 years ago
James Williams
Verified Buyer
“Plus: Very helpful service by telephone Minus: Long wait time before call answered. Portal does not work. One document (breakdown) contained errors.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Insurance brought over the web, no problems at all.”
Helpful Report
Posted 3 years ago
Jeisiany Tomaz Freire
Verified Buyer
“I'm enjoying it, the activation was quick and the communication too”
Helpful Report
Posted 3 years ago
John Featonby
Verified Buyer
“Very pleased with your service , I am a new customer and saved nearly 25% on my motorhome policy your telephone agent was very polite and helpful with all of my concerns, and of all my telephone dealing for other services was bar far the best. I think I would have gone with you even if you had cost more , not often I can say you offered the best service and best price. just wish I had known about you ten years ago John Featonby”
Helpful Report
Posted 3 years ago
Wayne Johnson
Verified Buyer
“Both in to say other than top service straight forward”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“It's very good a s..........”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Thanks for your assistance to arrange this so efficiently”
Helpful Report
Posted 3 years ago
Lexham Insurance is rated 4.3 based on 4,646 reviews
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