Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, the lady attending me was fantastic but I can not give more start because all the time I contacted by phone (6 times and in different times and days) take me 45 a to 60 minutes waiting time, few I desist because I can not still waiting and get very frustrated.”

Helpful Report

Posted 8 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 8 months ago

“No problem with getting new insurance 👌 well done for keeping me updated”

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Posted 8 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 8 months ago

“Excellent service. really pleased with the price and people that helped me to get the cover I needed”

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Posted 8 months ago

Thanks for leaving us such a great review!

Posted 8 months ago

“Lexham Insurance was the cheapest quote for my motorcycle.”

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Posted 8 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 8 months ago

“Great company to deal with and lowest insurance costs for my Motorhome”

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Posted 8 months ago

Thanks for leaving us such a great review!

Posted 8 months ago

“Every helpful”

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Posted 8 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 8 months ago

“Sign up process was straightforward, but i found the process of account creation confusing. I got sent an email, and then signed up and my cover was shown there as expected, but what doccuments I need to upload is unclear. There was no other communication. I'd appreciate a notice of the doccuments I need to upload.”

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Posted 8 months ago

“Very good”

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Posted 8 months ago

Thanks for leaving us such a great review!

Posted 8 months ago

“Couldn't get through on the phone but used the online process”

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Posted 8 months ago

“Very smooth and easy proccess”

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Posted 8 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 8 months ago

“With the years I've been with Lexham the staff have always been professional and helpful.”

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Posted 8 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 8 months ago

“Best insurance company”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Easy to set up, great price. Was quick to answer the phone and speak to an actual person when I had a query. Early days but so far so good.👍🏼”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 8 months ago

“I am very satisfied”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 8 months ago

“Very good”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Very nice and easy”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Very good prices and options for policy”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 8 months ago

“I am with them for 3 years and I really like them.”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“De best insurance”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Been with Lexham for a while now have been the cheapest insurance that I can find and their customer service is very helpful.”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 8 months ago

Lexham Insurance is rated 4.3 based on 4,645 reviews