Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“Very expensive but ok service not bad”

Posted 8 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 8 months ago

“Good service, helpful nature and too much support for customer”

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Posted 8 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 8 months ago

“The best insurance company that I've been with so far”

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Posted 8 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 8 months ago

“Found the process of finding insurance good all seems to be good price ok even though not got the best history wit claims points Monthly Apr on steep side Not made any claims so don't know that side but so far all good”

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Posted 8 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 8 months ago

“Excellent”

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Posted 8 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 8 months ago

“I’m liking it”

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Posted 8 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 8 months ago

“Great service and work done successfully”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“I like safe and good and affordable. but you didn't send my policy”

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Posted 8 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 8 months ago

“Good assistance”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Easy fast and professional”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“The quote from Lexham for our motorhome insurance was extremely competitive and as newbies to this company we didn’t quite know what to expect. However we have since been very impressed with the excellent customer service we received when we realised we had underestimated our no claims history. The policy had been paid for and was in force but Lexham refunded the difference in premium without any deductions and very quickly. Very impressed so far.”

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Posted 8 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 8 months ago

“Very satisfied thanks”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“Very good, we serve and too fast, excellent”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“J'aimerais bien. Avoir récupéré mon argent jusqu'à maintenant j'ai rien reçu sur ma carte banquière merci et excellente journée”

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Posted 8 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 8 months ago

“very good insurance company”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

“You're company is bogus! You're not open until 7pm like you advertise, you're not open for calls on Saturday like you state on your site and I've been requesting a callback for a week now because you've wrongly charged me and you won't answer my calls and I've had no response!!! Absolute con artists!”

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Posted 9 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 8 months ago

“Never seem to answer the phone. On hold every time for ages. I gave up. I did their Portal, but that has problems, every time I try to log in it asks to set up the portal!!”

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Posted 9 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 8 months ago

“Very disappointed. Made me wait on the call for 10 minutes and then acted like I would get a quote but didn’t give me one. impossible to get a quote even with no accidents and a secure job. Very bad”

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Posted 9 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 9 months ago

“Não entendo porque o segura vai se o pagamento está em dia, fica vermelho e não posso sair com a moto”

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Posted 9 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 9 months ago

“Be careful when taking Lexham insurance, a car hit my motorcycle, it ended up with my motorcycle, it was a total loss and they didn't activate the insurance when I needed it, I was screwed, the last and only time with you, if your vehicle needs to be activated you will be left in the loss, I know, choose another insurance company.”

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Posted 9 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews