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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Ellis Simmonds-Burgess
Verified Buyer
“Good service”
Helpful Report
Posted 4 years ago
Adam Cope
Verified Buyer
“Great service easy no hassle with online quote great service”
Helpful Report
Posted 4 years ago
Siyahul Haque Pukkatt
Verified Buyer
“Great”
Helpful Report
Posted 4 years ago
Andrew Bastow
Verified Buyer
“Excellent service as per usual, I have recommended you to several people and i hope you receive some business from them.”
Helpful Report
Posted 4 years ago
Robert Jones
Verified Buyer
“Very happy Very polite and helpful Thankyou”
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Posted 4 years ago
Mohamed Azzabi
Verified Buyer
“Good costumers service thanks azzabi”
Helpful Report
Posted 4 years ago
Alex Lake
Verified Buyer
“I’m rating Lexham insurance a 5 star rating mainly because they have helped me through so much, there team have been so helpful and have been so understanding. I would highly recommend Lexham insurance if you want things to be sorted out right.”
Helpful Report
Posted 4 years ago
Jose Neto
Verified Buyer
“My plate still red”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good company to get insurance”
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Posted 4 years ago
Fernando Alves Ferreira
Verified Buyer
“Muito bom.”
Helpful Report
Posted 4 years ago
Judith Brailsford
Unverified Reviewer
“Easy to contact and talk to. Absolutely brilliant helping me reduce my Motorcycle Training School insurance premiums during the Covid 19 crisis. Called me back mega promptly twice. Big thumbs up to Cameron and Lewis at Lexham Insurance.”
Helpful Report
Posted 4 years ago
Patricia Cervera
Unverified Reviewer
“Really Upset with this insurance company. The customer service is a rubbish when they don’t have patience to speak with no well English understand. I’m a customer like the others. I’m pay every month like the others. Last month I have to use my insurance to informar them that someone else hit my motorbike from Behind and to make this complain short, after 1 month without my motorbike they tried to charge me for my damages then after they start to fight with the other part insurance company. Today they dropped off my bike with zero battery power. this is ridiculous. After all , 10 days ago they decided to pay my compensation for my bike damages but I didn’t received no any money. Today I called again and they said for waiting a return call. This is so badly for this “BIG Company”. I hope nobody here have to claim your insurance To sort your problem.”
Helpful Report
Posted 4 years ago
Adam Petty
Verified Buyer
“Very good insurance very help full”
Helpful Report
Posted 4 years ago
Laura Ribeiro Ramadas Cardoso Botelho
Verified Buyer
“Took over 1 hour on the phone just to add one motorcycle to my current policy, didn’t seem to have any sense of urgency even though I explained I was on a train journey, every time putting me on hold for quite a while at a time. Then wasting more time going round in circles, I had to change my tone and ask what do you need from me to insure my motorbike as I was getting delayed, and when I tried to say that it was taking too long and I had to go on the tube he basically said “what do you want to do?” Meaning I either wait or have to start over later not even given me an option to call back and carry on or anything. I have insured bikes many times never taken so much of my time and my customer needs weren’t met. Customer service and reassurance was not there. Will be looking to change insurance providers.”
Helpful Report
Posted 4 years ago
Jair Torres De Oliveira
Verified Buyer
“Very good”
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Posted 4 years ago
Marcus
Unverified Reviewer
“After around 100 phone calls getting nowhere I was told there’s nobody in the company that will deal with my complaint after they say the insurers chose to cancel my policy and will update me as to why....”
Helpful Report
Posted 4 years ago
Samuel Slater
Verified Buyer
“polite and friendly helpful staff gave me in depth information I needed to know”
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Posted 4 years ago
DANIELLA RODRIGUES DE OLIVEIR
Verified Buyer
“Estou gostando do serviço”
Helpful Report
Posted 4 years ago
James Nickel
Verified Buyer
“I have used Lexham Insurance for the third year running. My situation was that I didn't have a lot of UK motorcycle history as the majority of my driving was back in Canada.... Nonetheless I was sorted with a good price and we are all happy! They have given me a good quote once again and a wonderful service.... that's why I keep going back. Thanks Lexham!”
Helpful Report
Posted 4 years ago
Terence Burrell
Verified Buyer
“I found your staff to be really helpful but your prices are way too expensive if I hadn't had a little bit of money behind me I would have never been able to afford it.it has actually put a lot of my friends of buying a piaggio mp3 because of it”
Helpful Report
Posted 4 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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