Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

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Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have seen your motor cycles & like”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Great company”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“very bad service. my bike has been stolen they rejected claim. I took this insurance through call only customer service never said that we have to keep additional lock all the time. they are finding reason to reject claim. last 2 year I paid without missing a single day. really useless”

Helpful Report

Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“I found that everything was carefully relayed to me what was entailed in taking out an Insurance with them. They were very helpful and my application went very smoothly.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Good service again,shame about the price increase again 🤔”

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Posted 1 year ago

“Phone answered promptly, staff very polite and extremely helpful.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very good service and the app is very helpful to download your documents”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“The right cover at a reasonable price”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“👏🏻🤩🤩🤩🤩🤩😍😍😍😍😍😍”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very Good company”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“It’s nice to cover by you Very good”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Great service top bike”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“While the product is satisfactory, I dread renewal time because the company hassles you relentlessly from 5-6 weeks before the renewal date, by email AND letter AND phone. And if you have the misfortune of speaking to someone, you are forced to go through endless questions even if your details are exactly as on their records and the query is minor. The conditions of insurance are rammed home as if you are stupid. Overall I would rate Lexham as "institutionally aggressive".”

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Posted 1 year ago

“Is nice company and lovely works”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Excellent.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“So far so good. Nice and simple online process, quote to covered in 10 minutes.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“I received excellent and helpful service throughout, from start to finish.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very good customer service I like that”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“I had a financial situation which could of be solved on the day and the company didn't bother calling me instead they cancelled my insurance and now they're demanding money as they are a broker not insurance company”

Helpful Report

Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

Lexham Insurance is rated 4.3 based on 4,645 reviews