Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is very good insurances and fast everything”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Very good and cheapest around can’t get better !”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Just hope you never ask for a claim with this company. LG assist/ Plantec Assist is the underwriter of this company and oh my god this process is tedious. Just treat as if you never going to recover the money.”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along with your full name, DOB, and vehicle registration, and a member of the team will be able to assist you with this? Apologies again for any issues you’ve feel encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 year ago

“Very simple process. No calling and bothering you. Just pay and ride!”

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Posted 1 year ago

That's great to hear, thanks for the review!

Posted 1 year ago

“Absolutely disgusting company..... Cancelled my insurance without letting me know and kept a whole years money!!! Will never advise anyone to use these...”

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Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birt, and vehicle registration number? Kind regards Lexham Insurance

Posted 1 year ago

“Lexham is a scam broker and nearly got me in so deep I couldn't get out. I was losing money faster than imaginable, but thankfully RESUC .ORG were able to come to my rescue I got my losses. If you're reading this and considering opening an account with Lexham, do yourself a favour and read the reviews first - I couldn't have imagined the consequences without reading.”

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Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and vehicle registration number? Kind regards Lexham Insurance

Posted 1 year ago

“Great company”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Been using Lexham for about 5/6 years now and have never had an issue with them. Always polite and happy to answer questions.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Customer service is awful. The waiting time to get an agent on the phone is really long and they have no competence in handling customers. Mostly rude and impatient, wouldn't recommend to anyone!”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth, and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 1 year ago

“Excellent service, affordable and easy to understand policies. The customer service team have provided me a high quality experience on each occasion. They really understood my requirements and processed my requests immediately. The app is very easy to use and contains all the information and contact details one would ever need. Thank you!”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Excellent service couldn't be happier thanks”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Verry good customer service.Good company.I would recommend everyone.”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Estou gostando”

Lexham Insurance 5 star review on 24th January 2023

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Posted 1 year ago

“Seguro muito bom”

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Posted 1 year ago

“Very easy to renew and insurance cost went down always a bonus”

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Posted 1 year ago

“No problem with the insurance as such but cost £77 to change my address, NOT great value for money really!!!”

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Posted 1 year ago

“Absolute scammers that make you pay for the whole premium if you were to cancel early for example finding a better quote”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“A very easy company to deal with and with very good rates on motorcycle insurance.”

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Posted 1 year ago

Lexham Insurance is rated 4.3 based on 4,645 reviews