Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“Difficult to get insurance changed when changing vehicle. Not getting call backs in good time or when promised.”

Posted 3 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 3 months ago

“Seamless interaction with the company would definitely recommend 👌.. much appreciated”

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Posted 3 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 3 months ago

“Very Good thanks”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Quick and easy”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Very well priced would use next year again many thanks alex”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Very good”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Very good very nice”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Considering all price rises on every possible services, Lexham insurance is of great value, easy to deal with and worth considering.”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Fantastic insurance company ! Quick and easy to apply for bike Insurance Thank you Lexham Kieron”

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Posted 3 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 3 months ago

“Great job I’m soo happy to be with you”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Very easy to set up”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Cheap and cheerful. There are many drawbacks, the systems won't allow them to use information from your old policy to renew if your existing policy expires. Customer service is hit and miss. It is the cheapest cover for motorcycles by far, and it feels like it. I dread the idea of having to claim.”

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Posted 3 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 3 months ago

“Best insurance policy out there have had a good few vehicles with them over the years, easy to take out your insurance policy with no hassle and good prices! Highly recommend from me.”

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Posted 3 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 3 months ago

“Very good service!”

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Posted 3 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 3 months ago

“Very quick and easy. No issues at all”

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Posted 3 months ago

Thanks for leaving us a review, we are glad to see you’ve had a great experience!

Posted 3 months ago

“Poor management skills and customer service, was trying to get hold of them for 4 days due to an issue from their mistake which is costing £500 if it’s not sorted, was on the hold like for 2 hours and they cut the line before closing time, their opening times say there open on Saturdays but their offices were closed. Stay away from this company for your insurance their quick enough to lie and take money off you but aren’t quick enough to help you sort the issue. Stay away!”

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Posted 3 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 3 months ago

“Simple and fast”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Lexham Insurance didn’t ask whether i needed to disclose my Criminal Record (very minor) apart from Motoring Records. I’ve been involved in a crash & now they’re refusing to offer any help and claiming it’s void when speaking to their sister-company.”

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Posted 3 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 3 months ago

“Avoid like the plague, cancelled my insurance due to an outstanding payment while I was on holiday and could do nothing about it. I informed them following their request for payment that I would be away for the next few weeks and would pick it up upon my return, then I get home to find a letter from them confirming they have cancelled my cover. They may be one of the cheapest on the market but there’s a reason why.”

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Posted 4 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 3 months ago

“Had to change my payment date was really easy to do and answered all the questions I asked no hesitation thank you so much”

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Posted 4 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews