Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,696 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and understandable insurance!”

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Posted 5 months ago

Cheers for taking the time to leave us a review! We really appreciate it.

Posted 5 months ago

“easy to use and a good price”

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Posted 5 months ago

Cheers for taking the time to leave us a review! We really appreciate it.

Posted 5 months ago

“Very good so yh”

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Posted 5 months ago

Cheers for taking the time to leave us a review! We really appreciate it.

Posted 5 months ago

“Absolute rip off being charged 700 for every 1000 miles”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 5 months ago

“Excellent service. Breakdown cover add on invaluable. No hassle and no pressure to stay at renewal ……. Even though we did as not only great service but the best price around”

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Posted 5 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 5 months ago

“Good insurance with fair values”

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Posted 5 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 5 months ago

“Thanks for help me ever👍👍”

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Posted 5 months ago

Thanks for leaving us a review!

Posted 5 months ago

“I been we with lexham for long time good company”

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Posted 5 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 5 months ago

“The agent was very thorough, helpful and polite.”

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Posted 5 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 months ago

“Set up the motorbike insurance easily and with out any hassle or fuss.”

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Posted 5 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 5 months ago

“Profesional customer services”

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Posted 5 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 months ago

“brillant service always there to help you,very competative highly recommended.”

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Posted 5 months ago

Thanks for leaving us such a great review!

Posted 5 months ago

“Very good, cheap prices”

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Posted 5 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 months ago

“I have no correspondence from you no policy documents just taken my money”

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Posted 5 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 5 months ago

“I've just renewed with Lexham for a second year. I did try to ring them about a month before renewal to ask for a quote but couldn't/didn't have the patience to get through, however, they sent a renewal 3 weeks before the expiry date. I shopped on all the main comparison sites but Lexhams renewal was still the cheapest so I took it! They have a phone app and portal to access documents but its very basic so again not sure how easy it would be to make changes. Can't comment on making claims or changes but for my motorhome/campervan policy they are very cheap, so happy at the moment.”

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Posted 5 months ago

“I received a renewal letter from Lexham which was followed up by numerous reminders both in the post and online all duplicated. When the time came to renew I wanted to speak to someone but was advised that it was a busy time and there could be a long wait. Subsequently I went online and booked a call-back which was acknowledged on screen. I never received the call back either on the specified day or the following two days. I then tried phoning again but received the same advice that all operators were busy. I then went on line and booked another call-back which was acknowledged. Once again I didn't receive a call back and have still not received one days later. I have since renewed on line which was straight forward but I was expecting an instant email acknowledgement but to no avail. I now have to assume that I am insured.”

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Posted 5 months ago

“I spoke with a lady probably her name was Lucy or something else. But I had really nice conversation with her. She is so helpful.”

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Posted 5 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 months ago

“Easy and easy”

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Posted 5 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 5 months ago

“I really like Lexham insurance ☺️👏🏻”

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Posted 5 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 5 months ago

“Good priced insurance for my camper van with easy to use online renewal”

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Posted 5 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 5 months ago

Lexham Insurance is rated 4.3 based on 4,696 reviews