Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“its very great insuranc and very nice staff thnks”

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Posted 2 months ago

Thank you so much for leaving us a review!

Posted 2 months ago

“Cancelled the policy because I’ve sold the bike, and still required to pay 150???Joke.. my last insurance with lexam.. disappointed.”

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Posted 2 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“Excellent service from BEN.. real nice and polite to me on the phone.. this guy is excellent.”

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Posted 2 months ago

Thank you so much for leaving us a great review!

Posted 2 months ago

“I took out insurance with your company for the amount you requested, but you forgot to specify the total amount of my payment. I will wait to see if you manage to fix this inconvenience”

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Posted 2 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“1 hour minimum wait times”

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Posted 2 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“Appalling after care services. Been trying to get through for 3 hours . Just keep getting cut off . They are cheap for a good reason . Wouldn’t use them again . Avoid”

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Posted 2 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“They canceled my insurance because they wanted me to pay the full amount of the insurance, when normally you pay monthly, and in addition to canceling it, they want me to pay a fine, when they were the one who canceled it.”

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Posted 2 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 months ago

“No Good no good no good”

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Posted 2 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 months ago

“Absolutely terrible”

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Posted 2 months ago

“Stay away from this insurance company. Had to cancel after the first 2 months and they make you pay the remainder of your policy, any other insurance company would make you pay a cancellation fee and that’s it! Make sure they take every penny off you.”

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Posted 2 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“I highly recommend it!”

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Posted 2 months ago

“It’s really good experience with lexham insurance”

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Posted 3 months ago

“I do not recommend”

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Posted 3 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 3 months ago

“I had insurance, but I traveled and for that reason I didn't pay for 1 month, I asked for cancellation and even so they charged the installments, only after they canceled my insurance, when I came back I went to make another one and they charged me a very high interest, now they want to cancel my insurance before completing a month so I will lose all the money they asked me to take out the insurance, they are acting in bad faith, I do not recommend this insurance company!!!”

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Posted 3 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 3 months ago

“Very dissapointed at the ridiculous increase of insurance.”

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Posted 3 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 3 months ago

“Treated and catered to with the highest of standards.”

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Posted 3 months ago

Thank you for leaving us a review!

Posted 3 months ago

“I love it 😻”

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Posted 3 months ago

Thank you for leaving us a review!

Posted 3 months ago

“You have cancelled my policy,because you have messed up my bank details. I have no idea how because you took deposit out with correct details..”

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Posted 3 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 3 months ago

“So far so good.”

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Posted 3 months ago

Thank you for leaving us a review!

Posted 3 months ago

“Over 3 months since my accident and still waiting, terrible service AVOID like the plague. Admittedly my accident was unusual, I actually caught my VW with my Citroën Relay when parking. But seriously 3 months!!! They appointed Marble Arch Claims who in turn appointed Gerald Conyers. Still no further.”

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Posted 3 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews