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Lexham Insurance Reviews

4.3 Rating 4,645 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,645 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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MORSHID Ai AWAD
Verified Buyer
“Very nice”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Conrad Fry
Verified Buyer
“Absolutely appalling customer service. I spent 3 days on the phone trying to get through to someone, passed around different departments and just generally wasting my time. If they weren’t so much cheaper I would have gone elsewhere”
Helpful Report
Posted 5 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 5 months ago
Joshua Field
Verified Buyer
“Whilst the insurance premium for my bike from Lexham was significantly lower than the others received, I think you get what you pay for. Having done a full online quote with them and submitted my details, I could not start my policy without phoning them. At which point they insisted on taking my full details again despite having them visible on their screen. An hour later, with all the details captured (again), they gave a price for my policy... which was £102.79 more expensive than tbe online quote. When I challenged this, they said that was an online price and the fact that I phoned meant it would increase. This was despite the fact that their website clearly states that online and phone prices are the same. After a chat with a manager, they eventually started my policy with the original, cheaper price! The whole deal left a sour taste in my mouth.”
Helpful Report
Posted 5 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 5 months ago
Ujas Dhameliya
Verified Buyer
“Good one in Lexham insurance”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
John Boorer
Verified Buyer
“Easy to talk to and sort out my renewal,would definitely recommend”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 5 months ago
Nabil Fekir
Verified Buyer
“Great insurance”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 5 months ago
Mamun Hossain
Verified Buyer
“Best insurance in the Britain”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Andrew Boswell
Verified Buyer
“Fantastic service”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 5 months ago
Manuel Serrao
Verified Buyer
“Okay I’m very happy”
Helpful Report
Posted 5 months ago
That's great to hear, thanks for the review!
Posted 5 months ago
Kieron Hilton
Verified Buyer
“polite friendly people , sorted everything out really quickly, good staff”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 5 months ago
Shahid Jamshaid Butt
Verified Buyer
“Have a good experience. i’m very satisfied in all things”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Stephen Charles Haynes
Verified Buyer
“Very reasonable price and very good service”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 5 months ago
Anonymous
Verified Buyer
“1st year with them was £1400 and with the years no claim bonus it still went up to £1700. My insurance is now worth more then my vehicle”
Helpful Report
Posted 5 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 5 months ago
Derrick Dyke
Verified Buyer
“I was impressed with the speed of the service i received and the help getting it set up quickly thank u”
Helpful Report
Posted 5 months ago
That's great to hear, thanks for the review!
Posted 5 months ago
Nicky Junnix
Verified Buyer
“Very good very reliable”
Helpful Report
Posted 5 months ago
That's great to hear, thanks for the review!
Posted 5 months ago
Sezai Aktan
Verified Buyer
“Always a pleasure”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Lloyd Roberts
Verified Buyer
“A great experience from quote to purchasing the policy online. Good value policy with a simple yet very effective app to obtain documentation of to submit further information. Quotes appeared to be available for a wide range of bikes and circumstances.”
Helpful Report
Posted 5 months ago
That's great to hear, thanks for the review!
Posted 5 months ago
Rafael Pinheiro Ximango
Verified Buyer
“a great insurance company”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Md Dobir Miah
Verified Buyer
“thank you for support me”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Ihad Mounsif Ahmida
Verified Buyer
“It has been an honor to deal with you with your good service”
Lexham Insurance 5 star review on 3rd June 2024
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 5 months ago
Lexham Insurance is rated 4.3 based on 4,645 reviews
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