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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Louise Raynham
Verified Buyer
“Thus far my experience is poor. The price was mediocre but due to the level of excess the policy is invalid. Further, Lexham has requested proof of NCB but has neglected to supply sufficient information as to where I should submit it.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“On effecting the policy, Lexham required proof of NCB. I scanned to them my renewal notice which showed the bike, my name and postcode and the number of years of NCB. They then sent me a letter stating that they had not received prooof of NCB. I phoned them and told them I had sent it by email. They said they had replied saying the proof of NCB was unsatisfactory and then told me that their email had not been delivered (hence their letter). They asserted that the renewal notice was not good enough - saying that it did not give my name. It did. Or my address - it gave the postcode and also a description of the bike and its registration number. So then they said the date was wrong because the renewal notice stated a period for April 19 to April 20. I told them that is want they wanted because it showed the NCB at the time of renewal. But they would not have it and demanded that I obtain proof of NCB from my previous insurers. Lexham were inefficient and unnecessarily pedantic.”
Helpful Report
Posted 5 years ago
Samuel Teeles Dias
Verified Buyer
“Good Service, thanks my insurance but I prefer cancelled at time”
Helpful Report
Posted 5 years ago
William David Mewes
Verified Reviewer
“This company is useless,because bennetts did not send me my ncb through in time,they cancelled my insurance.I spoke to them ,I emailed them explaining that until they send it to me,i can't produce my ncb.so they then still went ahead and cancelled my policy,save yourself some money and buy your insurance elsewhere.It has cost me time and money now.look at the reviews from other peoples experiances,only 66.28% of people are happy with their service.make your own mind up from that alone. UNHELPFULL,DON'T LISTEN,DO NOT USE THEM,I'D HATE TO THINK WHAT WOULD HAPPEN IF YOU HAD TO MAKE A CLAIM !!!!!!!!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“i spoke with Zack on the phone to renew my bike insurance and he was an amazing salesman, he helped me find the best deal for me and was very knowledgeable.”
Helpful Report
Posted 5 years ago
Pavel Angelov
Verified Buyer
“Very good”
Helpful Report
Posted 5 years ago
Todd Hill
Verified Buyer
“Nice and easy thanks”
Helpful Report
Posted 5 years ago
Jacob Furze
Verified Buyer
“Very quick and simple”
Helpful Report
Posted 5 years ago
John Cooke Lomax
Verified Buyer
“I hadn't ridden a bike for almost thirty years but i found Lexham's representative Luke very helpful and patient in taking my details. He obtained insurance for me at a very good rate which also included breakdown cover. A well satisfied customer!”
Helpful Report
Posted 5 years ago
Thomas Billard
Verified Buyer
“Its first time for us and not had a problem great service”
Helpful Report
Posted 5 years ago
Jhosmar Nicolas DOS Santos
Verified Buyer
“Very good”
Helpful Report
Posted 5 years ago
Vincenzo Capristo
Verified Buyer
“Bad rating”
Helpful Report
Posted 5 years ago
Ben Ford
Verified Buyer
“Cheap and very fast”
Helpful Report
Posted 5 years ago
Jonathon Richards
Verified Buyer
“Very good insure for me thank u”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“very good”
Helpful Report
Posted 5 years ago
Dave O
Verified Buyer
“Can't login to my profile, never received login details and cannot register. Tried live chat no answer. Hopefully call back will help!”
Helpful Report
Posted 5 years ago
Ian Greenhalgh
Verified Buyer
“Very professional service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very helpful staff, polite and a pleasure to deal with”
Helpful Report
Posted 5 years ago
Harry Hotchkiss
Verified Buyer
“Quick to answer , no waiting in a queue . Very helpful and clear .. also affordable”
Helpful Report
Posted 5 years ago
Daniel Roebuck
Verified Buyer
“Don't know the girls name but she really educated me abit more about bike insurance and got me a reasonable quote but she was good customer service skills so I called back to take up the insurance. The price on the day was £60 less than my original price which is amazing! The only reason I give 4 stars and not 5 is because the phone lines kept cutting off and I had to call back 3 times and after listening to all the spiel it was starting to get frustrating. The 3 people I dealt with all had great customer service. Would use again.”
Helpful Report
Posted 5 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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