Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,696 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Okay I’m very happy”

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Posted 6 months ago

That's great to hear, thanks for the review!

Posted 6 months ago

“polite friendly people , sorted everything out really quickly, good staff”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it

Posted 6 months ago

“Have a good experience. i’m very satisfied in all things”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“Very reasonable price and very good service”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it

Posted 6 months ago

“1st year with them was £1400 and with the years no claim bonus it still went up to £1700. My insurance is now worth more then my vehicle”

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Posted 6 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 6 months ago

“I was impressed with the speed of the service i received and the help getting it set up quickly thank u”

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Posted 6 months ago

That's great to hear, thanks for the review!

Posted 6 months ago

“Very good very reliable”

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Posted 6 months ago

That's great to hear, thanks for the review!

Posted 6 months ago

“Always a pleasure”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“A great experience from quote to purchasing the policy online. Good value policy with a simple yet very effective app to obtain documentation of to submit further information. Quotes appeared to be available for a wide range of bikes and circumstances.”

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Posted 6 months ago

That's great to hear, thanks for the review!

Posted 6 months ago

“a great insurance company”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“thank you for support me”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“It has been an honor to deal with you with your good service”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“Very good”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“Great company.”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“Não tive muita experiência com vcs não umas porque wize cancelou a conta de débito outra que vcs não resolve as coisas fácil muito difícil lhe dar com vcs”

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Posted 6 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 6 months ago

“This is good service”

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Posted 6 months ago

“Easy to get a quote, very reasonable price, quick application, etc. All done on the web without needing to speak to anyone, all I had to do was to upload my no claim bonus. Top marks ! Thank you Lexham 🤓👍🙏”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“Classic insurance con artists. Cancelled policy after 2 months having paid almost half the policy. Demanded the remaining 10 months with threats of debt collection, only £177 of the remaining £480 remained, I should be receiving refund with any other company but these will threaten you to get every last penny.”

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Posted 6 months ago

“Such a bad company I have ever seen...they didn't reply, they put our call on more then 1 hour, they said they will call you back but didn't get any call.”

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Posted 6 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 6 months ago

“Been on hold for over and hour and a half. Same two days ago except after an hour the line just went dead. Simply trying to sort European cover and make a policy update which you cannot do online. Have missed other important calls today due to this; looking like will have to hang up soon. Completely stuck and frustrated. Cant imagine what the claims process is like.”

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Posted 6 months ago

Lexham Insurance is rated 4.3 based on 4,696 reviews