Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“very good”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Thanks for your service but i have not get any reply about of the cancellation the policy. Please contact with me via email. My email address kadircaliskaning@gmail.com”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“The process is really easy to renew on line - very happy with the service.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Brilhante”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very good insurance”

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Posted 1 year ago

Thank you for leaving us a review!

Posted 1 year ago

“I can’t get in Touch”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“the person I spoke with was very helpful and patient”

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Posted 1 year ago

Thank you for leaving us a review!

Posted 1 year ago

“Very good customer service”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Lexham is great company”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“The representative for Lexham bent over backwards to make my insurance as low as possible many thanks to her”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Brought through go compare on which I selected payment date of 31st of the month,then once I joined they set my first payment date to half way through the month, so I ended paying 200 pounds off in the first month then have 9 payments remaining over 12 months, not ideal then was told this was all in the small print in t&c, not ideal when I have just purchased a new bike, would have gone with other insurance if this was made clear on go compare”

Helpful Report

Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“Incredibly helpful throughout the whole set up process, also good value”

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Posted 1 year ago

“The advisor on the was really great, took his time with me and answered all my naggerly question which there were many. Made it clear the terms and breaches of my policy and any information he did not know he was quick to find out. Worked well with me to get the policy in line with my expectations and budget!”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“I’ve been with Lexham Insurance for a year. No claims have been made but when they send the renewal through it’s risen by £200. Like a lot of insurance companies they will try and a get more money out of existing customers. My advice is shop around. Even when I shopped around as a new user Lexham’s own system quoted me a cheaper price than their own renewal quote”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“47 minutes on hold. No help. Online portal is useless. Disappointed.”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“This is the first vehicle i have insured, The process from quotation to taking out the police was very easy and trouble-free, and the staff on the phone were knowledgeable polite and extremely professional... they managed to get me a fantastic price that was hundreds lower than the next nearest quote and had all the benefits and extras that I needed I can't thank them enough for help and advice and would not hesitate to recommend 10 out of 10 thank you”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Very nice”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“I am pleased with my experience overall but i think a charge for a change of number plate to a private plate is extortion when other insurance companies allow this free via their app, also the Lexham insurance app is terrible as it constantly crashes or in my case says i have input the wrong password.”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Great, Fantastic app!!”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Difficult initially to contact by phone although once through experienced excellent customer service”

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Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews