Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,648 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every thing was ok but all the legal stuff you read out over the I thought it would never end”

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Posted 3 years ago

“I’m not happy at all we bought a moped on 22nd feb 2021 and took out insurance with your company payed a deposit off £44 to set up monthly policy due to no fault off are own the bike broke down twice so changed it to another bike the same make everything come to give new details to change policy which had only run 4days you wanted to charge another £58 pounds which I think is very unfair so had to start a new policy again with u and another £44 deposit I think it’s disgusting ripping ppl off in this way so in a few days it’s cost me £88 instead of £44 not happy at all”

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Posted 3 years ago

Hi Linda, I understand one of our call centre managers has been in contact with you and I believe this situation is now all sorted. I hope in the future we can earn the extra stars.

Posted 3 years ago

“Very expensive insurance but i don’t have chance 👍👍 cool”

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Posted 3 years ago

Hi Mohamed, I believe one of our contact team has been in touch and discussed options with you, so I hope this has helped you.

Posted 3 years ago

“absolute pleasure to deal with no pressure or hassle would recommend”

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Posted 3 years ago

“perfect service”

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Posted 3 years ago

“It’s great”

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Posted 3 years ago

“Worst place to get a insurance through phone quote. The service was rushed and got many of my info wrong and ended up overpaying. Funny part is I bought a delivery insurance just for Uber eats from lexham and yet the insurance isn’t sufficient to get through Uber eats threshold.”

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Posted 3 years ago

“Great service and great insurance prices”

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Posted 3 years ago

“The best company insurance”

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Posted 3 years ago

“Very efficient with dealing with a stolen motor scooter,Vanessa Knights from Marble Arch claims dealt with the claim was amazing, friendly and very efficient from having the bike stolen to finalising the claim was only 5 day, VV happy”

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Posted 3 years ago

“Good to deal with and helpful. However, I'm not sure that the insurance certificate is worded correctly (it says that commuting is not covered, whereas some commuting is covered). When we queried this, the representative offered to amend this, but the certificate came back the same. Just a little concerned in case I am stopped for not being covered by my insurance when I actually am covered.”

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Posted 3 years ago

“I was not able to solve my problem, I still had insurance to charge per month, you are charging it in full”

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Posted 3 years ago

Hi Marcio, Can you please email enquiries@lexhaminsurance.co.uk with details so we can look into this for you.

Posted 3 years ago

“Amazing insurance company! Reliable and efficient, would recommend to all for a great service.”

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Posted 3 years ago

“Provide great service and value for money would recommend to any scooterists”

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Posted 3 years ago

“Lexham is the best insurance company they had a policy with my brother and all my mates and there prices are the best .”

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Posted 3 years ago

“Very professional really happy with the service. Well done lexham”

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Posted 3 years ago

“Very quick and easy quotes for Moped / Scooter Insurance. Purchasing insurance was fast and reliable, they even call before and after (quote & purchase) to make sure you know what you're signing up for. So far no complaints.”