Liberty Games Reviews

Name: Liberty Games
Rating: 4.87

4.9 Rating 13,740 Reviews

100 %

of reviewers recommend Liberty Games

4.9

Based on 13,740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Liberty Games Review "Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Liberty Games 5 star review on 25th April 2025

1962

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. The let down however was with the delivery service. One guy with an 86KG product that says on the box needs two people. The box had no protective covering. As it was one guy, I had to either 1) reject delivery or 2) help carry it which was very difficult. He also had no PPE which was a shame.”

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Posted 4 years ago

“Bought a copper pool table light; Fantastic service and product arrived swiftly after placing an order. Unfortunately product quality not so good.”

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Posted 4 years ago

“We are very pleased with the pool table we have bought & the delivery team were really efficient. We were disappointed however that it was delivered 2 weeks later than advertised.”

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Posted 4 years ago

“The pool table is great- although I was sent the wrong colour first time it was soon rectified- when the correct table got delivered the balls were wrong- you were very helpful and sent out the correct ball numbers- unfortunately these were the wrong size but all sorted now”

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Posted 4 years ago

“Fast delivery Quickly answered my question on size Easy to assemble 2 man job to lift”

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Posted 4 years ago

“Good product but customer services following delivery is poor”

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Posted 4 years ago

“Unfortunately there is a problem with two of the chrome corners. One is slightly pitted, and one is badly pitted, which is very disappointing”

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Posted 4 years ago

“Happy with the product and Liberty games, not so happy with their delivery company. Box was badly batter and the light I ordered not I the manner I would expect. I managed to bend the light back into shape ok though.”

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Posted 4 years ago

“the table was 6 weeks late arriving and poor communication or none really from the office keeping me updated. i had to ring joe and ask where it was rather than being informed.installation guys were very nice and kept things tidy even though they arrived late. overall though very pleased with the table , just the staff should communicate better as a note.”

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Posted 4 years ago

“table came delayed but looks lovely. Sadly marker for balls has already come off so need to get new stickers.”

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Posted 4 years ago

“Its nice to play on with the kids, they love it. Little bit disappointed with the white trim round the playing area it's abit bubbly in places.”

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Posted 4 years ago

“The table is good but the packaging was absolutely filthy, there were numerous blotches of bird poo on the box and one big spot was even taped over to try and hide it! Many of the table parts were also very dusty when I unboxed them.”

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Posted 4 years ago

“Good, but your delivery process is poor, the planning team needs to be automated for self provisioning”

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Posted 4 years ago

“Good product but couple of niggles - one foot has a split where the leveller is situated and there was one washer missing. The delivery was timely but the people delivering it were struggling to find our address and to communicate once at the house - didn’t speak just left the table !”

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Posted 4 years ago

“First pool table was delivered damaged, solutuon to this took longer than i would have liked but replacement table was fine.”

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Posted 4 years ago

“Decent quality when you get it built.”

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Posted 4 years ago

“I recieved my pool table which had 3 damages to it. I did recieve a small partial refund so not all bad. Emails could have been answered quicker but not too bad a service.”

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Posted 4 years ago

“Due to social distancing our pool table couldn't be delivered into the house, however the delivery men could have put it in the doorway up the 2 stairs we have to our front door. It was far too much to expect one person to life a pool table so heavy on their own. The pool cue was dented, the table tennis bats and pool cues are terrible quality, the table had some rough edges on the wood. and when you play pool the table does tilt, it stays stable on the air hockey side. It has been really useful in lockdown for something different to do.”

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Posted 4 years ago

“The product is fantastic, however, communications were poor. We were told that we would receive a phone call to arrange delivery. We didnt receive a phone call and the truck arrived with the delivery without notice.”

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Posted 4 years ago

“Fit for Purpose”

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Posted 4 years ago

Liberty Games is rated 4.9 based on 13,740 reviews