Name: Liberty HealthShare
Address: 4455 Hills and Dales Rd NW, Canton, Ohio
Rating: 4.99

“I spoke with Rhonda today and she was fantastic. She walked me through how to submit a bill in my ShareBox and showed me how to log into my HST Connect account. I appreciate the help today.”

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Posted 10 months ago

Thank you, Patricia We're glad you had a great experience with Rhonda. Att Liberty Healthshare, we are dedicated to providing excellent customer service, therefore we were happy to hear that we had a positive impact on you. Let us know how we can help you in the future and thank you for choosing Liberty HealthShare!

Posted 10 months ago

“Jamie was excellent! She remained positive during the call and answered all of my questions. I wanted to praise her for her customer service today. I really like the positive changes and I am very pleased with Liberty HealthShare.”

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Posted 10 months ago

Thank you for your feedback, Bryan. We are so happy to hear that Jamie was able to provide exceptional service. Our member experience is a top priority, and we are constantly implementing new training and procedures to help us better assist our members. Thank you so very much for being a valued member of Liberty HealthShare.

Posted 10 months ago

“Ariana was very kind and helpful. I had a bill and she walked me through the ShareBox and not only showed me how to upload a bill, she also showed me all the resources that were available to me in the ShareBox. She explained the PHCS-HST network and how it works and even walked me through the site. I received great service today! Thank you”

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Posted 10 months ago

Thank you, Jennessa for sharing your experience with us. We appreciate you giving us the opportunity to be of service to you. At Liberty HealthShare, our member experience is a top priority. We are always here to assist you to the absolute best of our ability.

Posted 10 months ago

“I wanted to give a glowing review for MaryAnn. She was endlessly patient and explained what additional information was needed for my bill to be processed. I am so impressed with her and she is a complete gem.”

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Posted 10 months ago

Hi Nicholas, Thank you for sharing your experience with us. We are so happy to hear that Mary Ann provided you with exceptional service. We look forward to continuing to be of service to you.

Posted 10 months ago

“Charnele was extremely helpful. Not only did she have a great energy and attitude she was very knowledgeable. Charnele advised when a prenotification is required and she also educated me on my AUA and explained how it works. She took time to go over my bills and provided status updates. Charnele felt happy on the call and it truly made my day!”

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Posted 10 months ago

Thank you for leaving us a review, we are so happy to hear you have had a good experience. Our Member Services Care Advocates are always ready and willing to help in any way we can. We appreciate you being a valued member of Liberty HealthShare!

Posted 10 months ago

“I would like to provide a glowing review for Tracy, she went above the average customer service. Tracy explained to me what was needed to process a bill and how to submit the information. She provided great care! We have been members for 2 years and we are having a great experience with Liberty HealthShare!”

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Posted 10 months ago

Hi Naomi, We’re so pleased to hear that Tracy met your expectations. We strive to provide excellent service to each member. Your feedback helps us continue our efforts. We appreciate your support and participation in our caring sharing community!

Posted 10 months ago

“I don't submit a lot of bills so when I do, I always forget how to do it. Today a call center rep walked me through the ShareBox and showed me how to upload my medical expenses . She made me aware that I should have the provider bill directly which will make for a smoother transaction. I appreciate her being proactive and showing me the right way to send in my bills. Not only that, she showed me how to view my AUA in my ShareBox and walked me through setting up my HST account!”

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Posted 10 months ago

Thank you for sharing your experience with us, Timothy! We here at Liberty Healthshare are dedicated to providing excellent customer service, therefore we were happy to hear that we had a positive impact on you. Let us know how we can help you in the future and thank you for choosing Liberty HealthShare!

Posted 10 months ago

“I had the opportunity to speak with Ciera today and she was extremely patient with me. She did not make me feel rushed and did not make me feel incompetent. Ciera took the time to explain what was going on with the new balance bill process and provided different ways for me to understand. She was very kind and helpful and i wanted to take the time to praise her for the experience”

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Posted 10 months ago

Hi Sweetian, We're glad you had a great experience with Ciera and that she was able to put you at ease. Here at Liberty HealthShare our member experience is a top priority, and we are constantly implementing new training and procedures to help us better aid our members. Thank you so very much for being a valued member of Liberty HealthShare!

Posted 10 months ago

“When I spoke with Laurie today she was helpful throughout the entire call. I called to check on some of my bills and she provided a status update for me. She even told me when some of my checks shared. Laurie went above and beyond and even helped me set up my HST account and showed me how to use the service.”

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Posted 10 months ago

Thank you for leaving us a review Letitia, we are happy to hear you have had a good experience. Our Member Services Care Advocates are always ready and willing to help in any way we can. We appreciate you being a valued member of Liberty HealthShare. For more information about or mission, values, and available programs please visit us at: www.LibertyHealthShare.org

Posted 10 months ago

“I spoke with a rep today and she was extremely knowledgeable. She taught me how to submit balance bills and also walked me through setting up my HST Account. She was patient and answered all of my questions.”

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Posted 10 months ago

Thank you! We appreciate you sharing your experience with us. Here at Liberty HealthShare we love to hear our members’ success stories; and are overjoyed to see the positive impact it is having for our members. We appreciate your dedication to the ministry and your fellow members, thank you for being a valued member of our sharing caring community.

Posted 10 months ago

“Laurie was excellent. She was helpful in explaining how to read a bill in my ShareBox and provided me details of the bill. She has a very calm and soothing voice and I did not feel rushed when I was on the phone with her. I really appreciate Laurie and how she was able to connect with me on the call.”

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Posted 10 months ago

Adrian, Thank you so much for sharing your experience with us. Our member experience is a top priority and it is important to us that we take the time to listen and fully understand our members’ unique situations and assist to the very best of our ability. We appreciate you giving us the opportunity to be of service to you, just as you and your family assist with sharing the burdens of your fellow members of the ministry. Thank you so much, again.

Posted 10 months ago

“I spoke with Laurie and she had the most calm and soothing voice. She did not rush me when I had questions regarding my bills. She provided bill status to me and let me know what was needed to correct a bill that was submitted incorrectly by the provider. She was so helpful and understanding.”

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Posted 10 months ago

Thank you for your feedback, Elsa. We are so happy to hear Laurie was able to provide exceptional service. Here at Liberty HealthShare our member experience is a top priority, and we are constantly implementing new training and procedures to help us better assist our members. Thank you so very much for being a valued member of Liberty HealthShare.

Posted 10 months ago

“I spoke with Josh today and he provided amazing customer service. He went over multiple medical expenses and explained how the PHCS Network works. I appreciate how much knowledge he has provided me.”

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Posted 11 months ago

Thank you for sharing your experience with us, Eugenio! We are happy to hear that Josh’s performance exceeded your expectations. We do all we can to provide our members with the best customer service. We appreciate your support!

Posted 11 months ago

“Tracy was very patient when explaining different guidelines such as 180 day timely filing and bill status. She did educate me on some of my expenses that were not submitted and showed me how to submit the bills through my ShareBox.”

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Posted 11 months ago

Thank you for sharing your review with us, Jeff. We are so happy you were able to get the information you were looking for and that Tracy was able to assist. We will forward this feedback to her manager, so she can be recognized. Thank you for being a valued member of Liberty HealthShare. We look forward to continuing to be of service to you.

Posted 11 months ago

“Joshua went above and beyond today. I had a provider that was not aware that LHS is in the PHCS network. Joshua called my provider and explained HST to them and now they are going to bill LHS directly!”

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Posted 11 months ago

Thank you, Albert! We value your positivity and feedback. We truly enjoy reading your success stories. Our Member Services advocates are always ready and willing to help you navigate your healthcare, whether it be assistance with the ShareBox, HST Connect, or just a simple billing question. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members and we thank you for being such a valued part of our community.

Posted 11 months ago

“I spoke with Laurie today and she was very polite and educational. She helped me with a balance bill I have and she gave me the process on how to submit it. I love the fact that she listened to me when I called and did what she could to help.”

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Posted 11 months ago

That is awesome Julie! Our members' experience is especially important. We are so delighted to hear that you have received great service from Laurie. We value and appreciate you giving us the opportunity to assist you and thank you for being part of our sharing community.

Posted 11 months ago

“I've been a member since 2014. But after some surgery, it was taking forever to get them to pay bills. Was getting the run-around until I saw someone on this page say call Carolyn at Liberty Healthshare -- phone number 330-730-2683. I called and she called me right back. And in less than a week my bills have been paid! She's great and told me to tell anyone to call her 24/7. Please do if you're a Liberty Healthshare member. She really cares and wants LHS to get back to the great organization they were before!”

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Posted 11 months ago

Walter, Thank you for sharing your experience with us. We thank you deeply for your continued support of Liberty HealthShare. Our community could not fulfill our mission of bearing one another’s burdens without each of you. We are happy to hear Carolyn was of great service to you, while that extension is no longer in use, you can reach Member Services at (855) 585-4237.

Posted 11 months ago

“I'm so relieved that I finally found something worth my time and money when it comes to my own health. I got so accustomed to paying a health insurance company and feeling like I get nothing in return for my money. Now I can see where my money goes and know that when I need money it will be there for me to use. I am definitely not going back to traditional health insurance anytime soon.”

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Posted 11 months ago

Thank you, Stephanie. We appreciate your feedback. Liberty HealthShare offers health-conscious individuals and families an affordable way to share medical expenses in a like-minded community. Liberty HealthShare is not insurance. We are a Christian membership-based, non-profit ministry where we help facilitate the voluntary sharing between members to pay each other’s medical costs. For more information visit us at: www.LibertyHealthShare.org

Posted 11 months ago

“I have been a member of Liberty HealthShare for the last two years and have had no problems at all. The coverage is much more affordable than anything found on the Market place. It is also nice to know that my contributions are helping other members.”

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Posted 11 months ago

Michele, We appreciate you taking the time to share your review. Liberty HealthShare is not insurance. Our programs allow our members to take control of their own healthcare costs and management for themselves and their families. We are committed to offering an alternative to complicated and costly healthcare options. Thank you for being part of our caring sharing community.

Posted 11 months ago

“I have been a member of Liberty Healthshare for several years and have had a fabulous experience. Just a few months after joining we had a costly medical emergency and they were right on top of everything and were generous in the payment of our bills. We have been able to satisfactorily resolve any billing issues. I would highly recommend them.”

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Posted 11 months ago

This is awesome, Evelyn! Thank you so much for sharing your experience with us. We love to hear our members' success stories; and are overjoyed to see the positive impact it is having for you. We appreciate your dedication to the ministry and your fellow members’ health care. Thank you for being a valued member of our community.

Posted 11 months ago

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Liberty HealthShare Reviews