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Liberty HealthShare Reviews

5.0 Rating 211 Reviews
100 %
of reviewers recommend Liberty HealthShare
5.0
Based on 211 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
My wife and I have had LHS for over 2 years now and its been great. They pay for everything except for prescriptions and some other small things that we can pay for. Yes it takes a little more time to receive your money back, but its worth it. I was with CIGNA PPO for a long time through work, but once i switched Jobs i had to find my own health care and have loved working with LHS. My wife (before she married me) had horrible issues with health insurance which left her with a lot of fear about coming onto LHS. She now has no fear and loves that we can go to any doctor we want. I also love knowing that my money is going to people who want to live healthy lives. I HIGHLY recommend LHS. They have been nothing short of fantastic.
Helpful Report
Posted 9 months ago
Thank you, Herbert. We appreciate you taking the time to share your review and value your feedback. At Liberty HealthShare, we’re committed to reducing the complexity and confusion that often surrounds the healthcare system. Our current sharing goal is to share eligible medical expenses within 90-120 days from the day they are received and processed. We are overjoyed to hear that our program is a great fit for you and your wife. Thank you for being the best part of Liberty HealthShare!
Posted 9 months ago
It's cool to see where all your money goes with the sharing and to also see where your money comes from to pay the bills. It just makes it feel more like a community and that is why I joined.
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Posted 9 months ago
Hi Corey, Thank you for sharing your feedback with us. At Liberty HealthShare our programs are designed with your unique needs in mind. We strive to achieve our mission of making the Christian tradition of healthcare sharing easy and affordable to all our members. Thank you for being a part of our sharing ministry. It is through our members dedication to the program that we continue to go forward strong.
Posted 9 months ago
It’s Christian based
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Posted 9 months ago
Byron, Thank you for taking the time to leave us a review. At Liberty HealthShare we believe that it is our biblical and ethical obligation to assist our fellow man when they are in need according to our available resources and opportunity. Thank you for your continued membership and being part of our caring sharing community. Have a blessed day!
Posted 9 months ago
You ALWAYS get to speak to a person, if ever need help! I can choose my doctors! They are transparent with all of billing. I have been with Liberty for 8 years and would never go with anyone else and I came from UnitedHealth.
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Posted 9 months ago
Thanks, Lewis, for your positive review! Our Member Services Care Advocates are always ready and willing to help in any way they can. We are committed to making medical costsharing a simple and transparent process. We make it easy for our members to join. We appreciate your support and participation in our caring sharing community!
Posted 9 months ago
Being part of a faith-based community that shares in the value of a healthy mind and body. The customer service team does a good job, even in the face of baffling policy decisions that are hard to explain and understand.
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Posted 9 months ago
Jerry, We are thankful for your support and your confidence in our ministry. We strive to achieve our vision of building a healthcare sharing community that upholds Christian values and empowers like-minded people to manage their healthcare. To learn more about our Sharing Guidelines feel free to visit us at https://www.libertyhealthshare.org.
Posted 9 months ago
More affordable than healthcare.gov; it's great to be part of the self pay community instead of being part of the medical insurance scam billing inflation hijinx.
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Posted 9 months ago
Thank you, Manuel Many members would agree with you! While we aren’t insurance, we take the responsibility to steward our community’s resources seriously. At Liberty HealthShare, we offer health-conscious individuals and families an affordable way to share medical care expenses in a like-minded Christian community. For a full list of our sharing programs, visit us at https://www.libertyhealthshare.org/explore-our-programs.
Posted 9 months ago
You used to be great: Responsive in a timely manner.
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Posted 9 months ago
Neil, Thank you for sharing your feedback with us. We are so happy to hear that you have had such a great experience. Let us know how we can help you in the future and thank you for choosing Liberty HealthShare!
Posted 9 months ago
They always give me excellent service and promptly pay my medical costs when I call.She reviewed my bills and gave me updates on their status. On the call, Charnele seemed content, and that really brightened my day!
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Posted 9 months ago
Thank you, Donnie! We value your positivity and feedback. Here at Liberty HealthShare our member experience is a top priority. We are always ready and willing to assist, educate, and help our members understand what is going on with their expenses. Charnele is a gem. We will make sure she sees your feedback. Thank you for being a valued member of Liberty HealthShare.
Posted 9 months ago
Reasonable monthly cost. My coverage is very close to what I had when I was working.
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Posted 9 months ago
David, thank you for sharing your experience with us. We thank you deeply for your continued support of Liberty HealthShare. Our community could not fulfill our mission of bearing one another’s burdens without each of you. For more information on our mission and values please visit www.LibertyHealthShare.org
Posted 9 months ago
Affordable for self employed, if you’re willing to take the brunt of the admin
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Posted 9 months ago
Tommy, thank you for taking the time to share your review. Liberty HealthShare empowers our members to take control of their own healthcare costs and management. We strive to offer a great alternative to complicated and costly healthcare options. Thank you for being a valued part of our healthcare sharing community.
Posted 9 months ago
It’s an alternative to health insurance
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Posted 9 months ago
Thank you for your positive comment, Jeffrey. Here at Liberty HealthShare, we strive to be an affordable alternative to health insurance for individuals and families such as yourself. Our goal is to ensure that our members are well informed about our healthsharing ministry. We appreciate your commitment to the ministry, and we thank you for being the best part of our ministry.
Posted 9 months ago
Inexpensive, if you are relatively healthy and don't have many medical expenses
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Posted 9 months ago
Thank you, Dennis, we appreciate your feedback! We are focused on the affordability of our sharing programs and offering options to fit our member's healthcare needs and budget. We commit to work ethically and with transparency, trust, and faith to deliver the service our members deserve.
Posted 9 months ago
Improvement year over year in backlog of expenses.
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Posted 9 months ago
Hi Kenny, We are glad you are seeing the positive changes we are making with the backlog. We are working hard to improve this ministry and our primary focus is to continue to reduce the backlog as quickly as possible
Posted 9 months ago
I've been a member at Liberty HealthShare for a year now and I have had nothing but great service with them. They get back to me promptly when I have a question about everything and are always pleasant on the phone. I would definitely recommend them to anyone else looking for an alternative to healthcare.
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Posted 10 months ago
Hi Steven, We are pleased to hear our customer service team has provided you with great service! Thank you for your continued support and dedication to Liberty HealthShare!
Posted 9 months ago
I have been extremely happy with Liberty HealthShare. They take care of claims in a timely manner and more importantly they care about my health. They provided me with a dietitian and health coach to help me reach me health goals. I tell everyone about them who complains about their Insurance. I tell them that they need to worry about Health Care and not Insurance that won't pay for anything.
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Posted 10 months ago
Nicholas, this is wonderful! Thank you for taking the time to share your experience with us. We take pride in knowing we were able to provide you with the resources you needed. Here at Liberty HealthShare, we are always ready and willing to assist our members, no matter the task at hand. We appreciate you giving us the opportunity to help you and thank you for being part of our sharing ministry.
Posted 9 months ago
I had such a great customer service experience when I called Liberty HealthShare. I spoke to a woman named Laurie, she was very patient and friendly. She went over several of my medical bills to ensure I understood the status of each bill. I am very picky when it comes to customer service however the time, I spent on the telephone with Laurie was great!
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Posted 10 months ago
Thank you so much for sharing your review with us. We are so happy you were able to get the information you were looking for and that Laurie was able to assist you. We will forward this feedback to her manager, so she can be recognized. Thank you for being a valued member of Liberty HealthShare, we look forward to continuing to be of service to you.
Posted 9 months ago
The customer service representative I spoke with was very nice and accommodating, she answered all my questions. She went above and beyond and made a conference call to my provider with me on the line to ensure that my provider sent my medical bill to Liberty HealthShare. She also told me about the new network that works with Liberty HealthShare!
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Posted 10 months ago
Hi Michael, Thank you so much for taking the time to leave us a review. Here at Liberty HealthShare our members' experience is a top priority. We are overjoyed to know you had such a pleasant experience and we will forward your feedback and let him know he is doing a great job. Thank you for being a valued member of Liberty HealthShare.
Posted 9 months ago
I am so happy with Liberty HealthShare that I have referred several people and I want to spread the word. I am just happy with how Liberty HealthShare works and all they are doing for me. Every time I call in, I receive great service and they share into my medical bills in a timely fashion.
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Posted 10 months ago
Thank you, Duane! We value your feedback and look forward to continuing to be of service to you and all our members alike. For more information about our mission, vision and programs, please visit our website at www.LibertyHealthShare.org
Posted 9 months ago
MaryAnn was endlessly patient while explaining HST and going over a bill status. She also showed me how to submit additional information into our ShareBox. I was very impressed on how she educated me and how thoughtful and patient she was.
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Posted 10 months ago
Kristopher, Thank you for your kind words! We’re delighted to hear you enjoyed Mary Ann’s service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. Thank you for being a valued member of Liberty HealthShare.
Posted 10 months ago
Every time I call into Liberty HealthShare I receive great service. Today, Kayla went above and beyond and helped me find a provider on HST Connect that is part of the PHCS network. I did not have time in my day to look for a provider and Kayla was kind enough to assist me quickly.
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Posted 10 months ago
Hi Alyson, Thank you for sharing your experience with us. We are happy to hear that Kayla helped you find a provider through HST Connect. Managing your own healthcare can sometimes have a learning curve, but our employees are always ready and willing to assist. We appreciate your support and participation in our caring sharing community!
Posted 10 months ago
Liberty HealthShare is rated 5.0 based on 211 reviews