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Liberty HealthShare Reviews

5.0 Rating 211 Reviews
100 %
of reviewers recommend Liberty HealthShare
5.0
Based on 211 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Liberty HealthShare is a wonderful alternative to traditional health insurance. Because I am self employed, I found myself unable to afford insurance and the changes that Obamacare brought to Arizona made it even worse for me. I thought I would have to find a corporate job that would provide me medical benefits and NO flexibility. Wow! when I found out about Liberty, I knew this was an answer to prayer. I am still self employed and love calling my own shots. If it weren't for Liberty HealthShare I expect I would be forced to work for someone else at a job I didn't like.
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Posted 1 year ago
Juan, we appreciate you taking the time to leave us such an enlightening review. We are happy to know that our sharing program meets your needs, and it allows you control of your healthcare costs and management. We value and appreciate you giving us the opportunity to assist you and thank you for being part of our sharing community. God Bless!
Posted 1 year ago
Today I had McKayla help with Pre authorization for procedures. She was knowledgeable, kind, professional and competently accomplished more than expected!!!! Great call! Thank you!!!
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Posted 1 year ago
Thank you for your feedback, Jean. We are so happy to hear our Care Navigation Team was able to provide exceptional service. Here at Liberty HealthShare our member experience is a top priority, and we are constantly implementing new training and procedures to help us better assist our members. Thank you so very much for being a valued member of Liberty HealthShare.
Posted 1 year ago
It was so encouraging having you be kind and knowledgeable and proactive. I have had lots of calls for things and everyone has been kind but the call with you made me feel the brightest this far. Thank you again.
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Posted 1 year ago
Pamela, this is wonderful! Thank you for taking the time to share your experience with us. Kindness comes in many forms, but it is always from the heart. We take pride in knowing we were able to provide you with the knowledge you needed. Here at Liberty HealthShare, we are always ready and willing to assist our members, no matter the task at hand. We appreciate you giving us the opportunity to assist you and thank you for being part of our sharing ministry.
Posted 1 year ago
I spoke with an advocate today that was so helpful and super sweet. I needed help on how to submit a receipt for reimbursement and they sent me a form to fill out and explained how to do so. I am very grateful for being taught how to submit proof of payment.
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Posted 1 year ago
Thank you, Frank; we appreciate you taking the time to leave us a review. We love reading about our members' positive experiences. We understand that managing your own healthcare can sometimes be unfamiliar territory, and our Member Services Care Advocates are always ready and willing to help in any way we can. Thank you for being part of our caring sharing community.
Posted 1 year ago
It was a joy and a pleasure speaking with Bryan. He is very effective and efficient. He was very quick to answer all of my questions regarding bills. I was also pleasantly surprised that I was able to speak with an advocate so late in the evening.
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Posted 1 year ago
Lauren, thank you so much for sharing your review with us. You made our day! We believe that it is our biblical and ethical obligation to assist our fellow man when they are in need according to our available resources and opportunity. Our Member Services Team is available Monday – Thursday from 8:30 am – 7:30 pm and Fridays from 8:30 am – 5:30 pm EST. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members, and we thank you for being part of our community.
Posted 1 year ago
My experiences with Liberty HealthShare have always been positive and friendly. My concerns or questions are always handled professionally and courteously. There are no hidden clauses or surprises. Everything is clearly explained and all pertinent information is easy to access and understand. I am very happy to be a sharing member of Liberty HealthShare.
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Posted 1 year ago
We appreciate you sharing your positive review of your experience. We commit to working ethically and with transparency, trust, and faith to deliver the service our members deserve. Thank you for being part of our success and for being a valued member of this community.
Posted 1 year ago
Loris was amazing to speak with. She was able to view a bill status and explained how I should contact my providers billing department. She was very helpful. I appreciate that she had a personal flare to the call and it lifted my spirits. Instead of me getting off of phone feeling "blah" she made my day better by talking to her.
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Posted 1 year ago
Thank you, Brandi! We are pleased to hear Loris has provided you with all the necessary steps and we look forward to the opportunity to continue to be of service to you,
Posted 1 year ago
I spoke with Sean or Shawn today and had questions about many claims that we have submitted to Liberty. He patiently took the time to check into each claim that I had a question about. Thank you for taking the time to answer my questions and not making me feel like you were in a hurry to get off the phone.
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Posted 1 year ago
That is awesome, Rena! Our members' experience is especially important. Our Member Services Care Advocates are always willing to help in any way they can. We value and appreciate you giving us the opportunity to assist you and thank you for being part of our sharing community.
Posted 1 year ago
My experience with re-enrolling was phenomenal. Incredibly patient people, willing to walk me through and re-explain as many times as needed. Every time I've called, there has always been a human being to answer the phone, and there for the entire process!
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Posted 1 year ago
Pearl, that is awesome! Thank you so much for taking the time to share your review with us. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members and we thank you for being part of our caring sharing community.
Posted 1 year ago
I don’t know what I would do, if I didn’t have Tracy Hughes helping me out with all the hospitals bill and questions I have. She has been a Godsend to me. Specially in times I feel stressed after having 3 surgery in one year. She has been so helpful at explaining thinks to me in the past. And I know if I called tomorrow she would be there for me. I don’t think I could thank her enough.
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Posted 1 year ago
Xavier, thank you so much for sharing your experience with us. Here at Liberty HealthShare our member experience is a top priority. It is important to us that our advocates take the time to listen and fully understand our members’ needs so we can help to the best of our ability. We will make sure your review gets to Tracy’s manager, so they know how much she has helped you. Thank you so much for giving us the opportunity to be of service to you and for being a valued part of our ministry.
Posted 1 year ago
Liberty HealthShare is awesome! Wonderful, friendly, and caring customer service. They are always eager to help answer any questions that come up with billing and willing to work with healthcare providers on your behalf. 5 Stars!!!
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Posted 1 year ago
Jerome, Thank you for sharing your feedback with us. We are so happy to hear that you have had such a great experience. Liberty HealthShare empowers our members to take control of their own healthcare costs and management for themselves and their families. We strive to offer an alternative to complicated and costly healthcare options. Thank you for being a valued part of our healthcare sharing community.
Posted 1 year ago
My experience with Liberty Healthshare has been nothing but positive. When I have questions about a bill that was submitted I has been able to get clarification if I have questions. I highly recommend Liberty Healthshare to anyone.
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Posted 1 year ago
Leon, Thank you for leaving us a review. Liberty HealthShare is a community of likeminded people, coming together to help their fellow members in their time of need. Our Member Services Advocates are always ready to help in any way possible, whether it is a billing question or a prayer for your family. We appreciate your dedication to the program and look forward to continuing to be of service to you.
Posted 1 year ago
Submitting medical expenses and keeping track of them can be confusing. However, when I reached out to Liberty Health Share, they were able to answer ALL of my many questions for old and new medical expenses and make necessary corrections. It was an easy-peasy experience!
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Posted 1 year ago
Thank you, Daniela. At Liberty HealthShare our member experience is top priority. We are so delighted to hear that you have received great service. Our Member Services Advocates are always willing and ready to help. We appreciate you giving us the opportunity to help you and thank you for being part of our caring sharing ministry.
Posted 1 year ago
I could not be happier, Tracy Hughes went above and beyond for me & my family. We are preparing for the birth of our first child, Tracy help fast track the process. She was responsive and called me back a couple times to get everything taken care of. She made us feel like we were her number one priority, and worked with me until everything was resolved. Bills can be really stressful and she made it a comfortable & easy process that put our minds at ease.
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Posted 1 year ago
Lanning, Thank you so much for leaving us a review. We love to hear our members’ success stories; and are overjoyed to see the positive impact our sharing programs are having for our members. We appreciate your dedication to the ministry and your fellow members’ health care. Thank you for being a valued member of our sharing caring community. We will be sure to share your feedback with Tracy’s manager so she can be recognized for her outstanding customer service.
Posted 1 year ago
We have been with LHS (liberty health share) since 2017. Through Maternity, cancer, and other massive health issues, LHS has been there for us 100%. I dunno where we would be without LHS and I cannot thank them enough for all that they have done for us. If you are looking for a place to help you with your medical needs, I highly recommend LHS> they are kind and caring people who actually take time to address your needs. If all medical help could be like LHS the US would be a better place.
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Posted 1 year ago
Mallory, We appreciate you taking the time to share your experience. You made our day! We believe it is our biblical and ethical obligation to assist our fellow man when they are in need according to our available resources and opportunity. It is through our members that we continue to move forward and help each other with sharing the cost of health care in our community. We thank you and fellow members for being the best part of Liberty HealthShare.
Posted 1 year ago
I have only been with Liberty for 2 years but this year I a have seen the company make vast needed improvements on the customer service side and couldn’t be more pleased. The sharing is simple and works as promised, deductibles are reasonable, website and submitting medical bills is flawless. Very satisfied with this Christian Sharing Company!
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Posted 1 year ago
Tristan, we appreciate you sharing your testimony with us. Here at Liberty HealthShare, we strive to be an affordable alternative to health insurance for individuals and families such as yours. Our goal is to ensure that our members are well informed about our healthsharing ministry. Providing superior customer service is a top priority and we are delighted to hear of your positive experience.
Posted 1 year ago
I really appreciate the help provided by Liberty. It is on us the patience side to fight for us, and never abandon us. It takes a long time to resolve the medical balance, but we understand that’s the way to make things work. If you need a hassle free and total comfort, it may not be for you. But if you are willing to stand up to what is right, Liberty helps.
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Posted 1 year ago
Thank you for sharing your experience with us, Travis. We are thankful for your support! We have made updates to our policies to align with changes in our sharing community to better benefit our members. Again, thank you for your continued support and dedication to Liberty HealthShare.
Posted 1 year ago
I would like to thank Shaun for his diligence and perseverance in answering all my health questions and then some. He seems to be more knowledgeable then many of your other representatives. He does help the companies image and I highly recommend giving him a bonus or a raise for his excellent detailed work.
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Posted 1 year ago
That is awesome Rene! Our members' experience is especially important. We are so delighted to hear that you have received great service. Our Member Services Care Advocates are always willing to help in any way they can. We value and appreciate you giving us the opportunity to assist you and thank you for being part of our sharing community.
Posted 1 year ago
Liberty HealthShare was a viable option when my wife retired a few years ago and my insurance was too costly at the time with few options that would benefit her. We liked the self reliant approach and caring community Liberty HealthShare offered. She was able to choose her own doctors and other facilities, and Liberty has a marvelous network of doctors and hospitals and imaging centers that offered ratings of each one. We found this very helpful. The first year was a bit strenuous, finding her doctor and going through all the process the first time, but after that, the payments for routine screenings were sent in a timely manner and a positive relationship was established. Liberty health offers tele-doctors and mail in prescriptions too.
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Posted 1 year ago
Kiara, We appreciate you sharing your experience with us. Thank you so much for being a valued member of our sharing caring community, it is through our members commitment to the ministry that we continue to uplift one another and share each other’s burdens. We are wishing you and your family the absolute best going forward. Thank you again, and God Bless.
Posted 1 year ago
I am grateful for the service and support I continue to receive from all of the representatives I have dealt with at liberty health share. I have never experienced such a broad range of capable, competent and kind customer service representatives. My medical claim was complicated and took several months to resolve. Through the process, I worked with many different representatives and consistently experienced a high level of customer care. I have nothing but strong recommendations for liberty health share.
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Posted 1 year ago
Thank you Leann! We appreciate you for taking the time to leave us such a heartfelt review. Here at Liberty HealthShare our member experience is a top priority. Our advocates are always willing to help in any way we can and are overjoyed to see the positive impact it is having on our members. We appreciate your dedication to the ministry and your fellow members, thank you for being a valued member of our sharing caring community.
Posted 1 year ago
Liberty HealthShare is rated 5.0 based on 211 reviews