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Liberty HealthShare Reviews

5.0 Rating 211 Reviews
100 %
of reviewers recommend Liberty HealthShare
5.0
Based on 211 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
I have been with Liberty HealthShare for the last 3 years and it was the best move I've ever made regarding Health Insurance. I have only had one issue since my membership with them which required an emergency visit to the hospital and they handled everything above and beyond my expectations and handled it in a timely manner as well as keeping me in the loop on the status of multiple charges by the hospital. I can't say enough praises about them.........
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Posted 1 year ago
Thank you for your positive comments Yazmin. Liberty HealthShare is not insurance it is an affordable option for like-minded Christians to share healthcare expenses with each other. Our role is to facilitate that sharing. Thank you for being a part of our sharing community.
Posted 1 year ago
I have been with Liberty Healthshare for over three years. I have nothing to say but good things about them. Great service, very responsive and freedom of choice, not to mention very affordable compared to the Marketplace choices available in the state I live in. I Highly recommend them.
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Posted 1 year ago
Thank you for your positive praise. We are focused on providing our members an affordable option to health insurance coupled with the best customer service possible. We could not do that without wonderful members like yourself.
Posted 1 year ago
I can't believe the negative reviews!! Liberty is a million times better than working with regular insurance! It saves my family of 7 soooo much money, works and "feels" like normal insurance in most cases, there is no network (sooo convenient), they cover 12 Chiropractic visits as a matter of course, the family deductible is extremely reasonable compared to the awful high deductible plan we used to have... and the few times there's been a mix up, they MADE IT RIGHT. I constantly recommend liberty to my friends. I will never change back!!
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Posted 1 year ago
Thank you for your review. Liberty HealthShare is not insurance. We are a non-profit Christian healthsharing ministry that offers our members an affordable alternative to insurance. Our members share eligible healthcare expenses with each other. Our role is to facilitate that sharing. As you recommend Liberty HealthShare to your friends, please remember our Refer-a-Friend program. You can read details about it in your ShareBox.
Posted 1 year ago
I give 5 stars. I have been with Liberty Health share for 3 years. Yes, the software was a mess. Yes, a painful experience. However that is behind me, I will say they did pay for my daughters tonsil removal, a scope for my other daughter, and a colonoscopy for me. Fortunately we are all in good health, the wellness benefit covers my wife and daughters annual woman visits, and my male checkups at no cost. If you looked at the Healthcare.gov I would have spent twice the cost and had deductibles to the moon. We are please with our service and will continue into 2020 and beyond. I am proud of Liberty Health Share.
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Posted 1 year ago
Martina - We commit to working ethically and with transparency, trust, and faith to deliver the service our members deserve. While Liberty HealthShare has faced challenges, we are pleased that you have seen the progress in the changes we have made to improve our service. Thank you for being part of our success and for being a valued member of this community
Posted 1 year ago
Kayle went above and beyond today. She taught me all about HST and helped me to set up my HST account. She helped me to understand the guidelines on how I should have my bills submitted. This was great customer service!
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Posted 1 year ago
Uriel, thank you for your kind words. We strive to have advocates who are able to answer any questions our members may have. We are grateful you were able to have your questions answered and were able to set up your HST Connect account.
Posted 1 year ago
Joshua was a big help and was very professional and knowledgeable. He provided bill status to me and educated me on how to maneuver through the provider portal. He also educated me on the sharing time frame.
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Posted 1 year ago
We appreciate your feedback, Trinidad. We are thankful to have representatives like Joshua who are committed to helping our members with any questions they may have.
Posted 1 year ago
I was having some difficulty trying to sign up for the new HST Connect. When I called in I talked to Jaime. She was so helpful and kind and helped walk me through the process step by step. I am extremely grateful and now can search for in-network providers.
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Posted 1 year ago
Thank you, Bryce, for sharing your experience with us. We are pleased to hear that Jaimie provided you with all the necessary tools to assist you. We’re excited about the advantages HST Connect and our optional provider network can bring to our members. Thank you for your continued support and dedication to Liberty HealthShare!
Posted 1 year ago
Kayle is a breath of fresh air. She is very empathetic and understanding. I was having some issues with submitting additional information for my bills but Kayle really helped me. She was very relatable and offered the best assistance that she could.
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Posted 1 year ago
Hi Tim, Thank you for your kind words and support. Providing superior customer service is a top priority at Liberty HealthShare and we are delighted to hear of your positive experience!
Posted 1 year ago
It is more affordable for me as a self-employed artist than other options.
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Posted 1 year ago
Being able to offer options that fit one's needs and budget is important to Liberty HealthShare . We keep our members in mind, heart and prayers. Because of members like yourself our Vision is possible.
Posted 1 year ago
It has been a wonderful alternative to ObamaCare.
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Posted 1 year ago
Affordability is important to everyone’s budget in today’s world. Thank you for being a valued member of the healthsharing community.
Posted 1 year ago
It is a Christian ministry. Various LHS staff have said they were praying for our needs and seem to genuinely care. Some of the staff have given specific attention to working out some of our unique situations, helping smooth the process of submitting expenses.
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Posted 1 year ago
Thank you for sharing your experience with us, Shawn. At Liberty HealthShare, our goal is to create a community that empowers like-minded people and to exemplify Jesus Christ. We are happy to hear that our Member Service team could help you. If you'd like to share additional feedback with us, we'd love to hear it. You can contact us at (855) 585-4237.
Posted 1 year ago
Very affordable Christian community.
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Posted 1 year ago
We strive to be an affordable alternative to health insurance for individuals and families. Our goal is to ensure that our members are well informed about our healthshare ministry. We are thankful for your support!
Posted 1 year ago
So far all my expenses were paid, and all my preventive care was always covered. I am incredibly grateful for the financial support when I most needed it. I appreciate the monthly fees being at a price I can work with. THANK YOU
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Posted 1 year ago
Thank you, Vickers, Liberty HealthShare serves our community by facilitating the sharing of contributions members send to one another. We strive to be an affordable alternative to traditional health insurance. We appreciate the opportunity to serve you as a sharing member.
Posted 1 year ago
It is more affordable than other programs that are currently in the market place for insurance. The staff has always been easy to communicate with and I have always had my questions and concerns answered.
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Posted 1 year ago
We appreciate the opportunity to serve you with any healthcare needs that may arise Lindsay. We pride ourselves on assisting our members in any way we can.
Posted 1 year ago
Liberty is a health expense-sharing option that is a very affordable option for people. It seems that Liberty has made several improvements and goals to improve upon timely payment. Phone response has improved greatly over previous years.
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Posted 1 year ago
Thank you for your kind words, Tompkins. We are consistently looking for ways to always improve our members' experience while being part of our Liberty HealthShare family.
Posted 1 year ago
The personal support is excellent and I have referred over 15 members
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Posted 1 year ago
Thank you, Chavis for your commitment to Liberty HealthShare and being part of our growth as a family of like-minded believers. It is members like yourself that will allow us to help more people in the coming years.
Posted 1 year ago
It does provide an alternative to ObamaCare. Main reason why I joined.
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Posted 1 year ago
Dolan, we are glad that we are a viable alternative for you and your healthcare needs.
Posted 1 year ago
I am speechless with the amazing level of customer service I received today! I spoke with Lakia and the moment she started talking I knew that she was going to take care of the issue I had with my bill. She called a provider for me and everything was resolved. I felt that she was fighting for me! Thanks LHS for hiring such amazing people with great customer service.
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Posted 1 year ago
Cory, we thank you for your kind words. We are always looking to give our members the best service possible. We are thankful to have employees such as Lakia part of our Liberty HealthShare family. We are glad you were able to get the assistance you needed.
Posted 1 year ago
Carmen did a great job at helping me today. She provided good information regarding submitting my expenses to my primary and once the primary processes it, to submit my EOB along with my bill in my ShareBox. She went above what was required and helped me get into my ShareBox and walked me through on how to submit the bill. I appreciate Carmen so much!
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Posted 1 year ago
We appreciate your feedback, Trask. We strive to serve our members the best way we can. We always try to present the information needed in a kind and courteous manner. We are honored to have Carmen as part of our Liberty HealthShare family.
Posted 1 year ago
I would like to give a Kudos to Toni. She has been helping me with a few medical expenses that I had questions about. She's been very patient and assisted me by calling the hospital on my behalf to resolve some issues. I would like to thank Toni and Liberty Healthshare for everything!
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Posted 1 year ago
Thank you for being a valuable member of our healthsharing community. Without members like you we would not be able to carry through on our Vision to build a health care sharing community which exemplifies Jesus Christ and empowers like-minded people to manage their health care journey. That’s why our members are our focus and outstanding services is always a must.
Posted 1 year ago
Liberty HealthShare is rated 5.0 based on 211 reviews