“Got off to a bad start when ordering as the code NEWCUSTOMER10 did not work although I was invited to use it. Then DPD sent a text and email yesterday to say my parcel would be delivered today. And could not be left with neighbour etc etc. So between my husband and me we made sure to be here all day. Result - no parcel arrived. Would try hard not to order again from Liberty.”
“The parcel arrived in superfast time and was beautifully presented which made the whole experience very special. The item was out of stock everywhere else but Liberty of London had it.”
“Pleasing customer experience. The website is easy to use and navigate. It was a nice bonus to have been able to use a 10% discount code, especially when purchasing something of value. Excellent communication post-purchase regarding the delivery.”
