Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.96

5.0 Rating 6,160 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Amazing! I got a quick response regarding some questions I had and the book turned out great”

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“I ordered a book as a gift and it came out perfect! Customer service is amazing. My book did get lost in the mail, but once I reached out, they sent it out and it came in within a few days! My son's friend LOVED the book!”

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We're so pleased to hear that Jessica. Thank you so much for letting us know! So glad we could help and it was a hit!

“My grandchildren loved these books. What a thrill to see their names not only in the title but also within the books themselves. They loved the adventure of finding their likenesses, as well as the hidden numbers and pictures. They are going slow, savoring each page, so haven't yet completed the code to see their secret message. Thanks for bringing joy into their lives!”

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This is so adorable. Thank you so much for sharing, Teresa. We're absolutely thrilled to hear they're enjoying the book so much!

“If you're looking for a special gift for a little one, look no further! I'm so happy that I found Librio...I ordered one book for a 7 year old girl for her birthday, and another one for a newborn, both personalized with their names. I loved that the stories I chose were pedagogical along with beautiful drawings and colors. The books' quality is also excellent. I was also looking for a gift that they can have as a keepsake. The shopping experience with Librio was attentive and fast, overall outstanding!”

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Thank you so much for your feedback Maria. We're so pleased to hear that you were so happy with everything from start to finish. 🥰

“Fast shipping, fast processing, and the website is easy to navigate. I like how they provide a printable short version of the book before it arrives.”

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“Our little guy received the search n find book for his 5th birthday and he loves it!”

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“This was the first time that I have ordered a book like this. I was thoroughly pleased with the book when it came. They used all my personalized requests and the book was exactly how it was pictured. The illustrations are big and beautiful. Very pleased.”

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“Wonderful company and great customer service and follow up!”

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“The personalized book turned out great! Can't wait for my grandkids to see it!”

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“Would 100% recommend Librio!”

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“Great service, especially with the preview of your book, and fast shipping!”

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“This was a gift from me to my husband and little one who turned 3 months yesterday. When my husband saw it he became emotional and tears welled up which is testimonial to this beautiful gift. Love it and recommend it to all new moms out there who would like to gift something special to the new fathers out there.”

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“Great!!! My Grandson love this book!!!”

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“The book is adorable! The child was thrilled to see her name and likeness in a book. This process was easy to follow and use. I will order again.”

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“The options available to represent the child in each story are amazing. Skin color, hair color, accessories and clothing options, really customize the book for each child receiving their very own book. Parents have all been very excited about the books as well. I share your website with everyone who has children in their lives. Thank you for providing these boo options.”

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Thank you so much for your feedback and your support Karen. This means a great deal to us! 😍

“Very happy with the product. It shipped quickly and was exactly what I wanted. Can’t wait to read it to my grandchildren.”

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“Perfect gift”

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“Beautiful colors in the book! The parents to be absolutely loved the book!”

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“The book I ordered is adorable! Took a long time to come . Missed the holiday I bought it for by 2 weeks. And my only suggestion is for the price they charge to offer more options for the looks of the parent . And to speed up shipping. It took 3 weeks to get to me”

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Thank you so much for your feedback Kym. We're constantly working on making our books more diverse and including as many options as possible, however it's sadly a very lengthy process which is why at present some of our books are still a little more limited with the options available. Regarding the tardiness of your delivery, I'm so sorry to hear that the couriers were so slow. We shipped your order out within the normal time frame of 3 days (2 for Softcovers with then another day for it to be put through quality control) and then with the standard US shipping you opted for, it should really only have taken at the most 14 days to arrive, so I'm very sorry they had you waiting even longer. I hope it didn't detract from the enjoyment of the book however. :)

“Amazing book! My husband shed some tears he was really touched. Can only recommend this book. Beautiful story and design. Will definitely look into more of their book ideas in the future. Also great customer service. I had some questions and requests which were promptly answered. Great work thank you!!!”

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Librio EN is rated 5.0 based on 6,160 reviews