Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,166 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Kids AND parents loved the book.”

Helpful Report

“Hi there I think the Librio idea of "Where is ......?" is magnificent. I loved the content and the packaging; very clever. There is one suggestion I want to give. I see you only created one template where you add the picture of the child chosen and the pictures to look for. That creates an unpleasant situation. I gave my 3 grandchildren their personalized "Where is .....?" book, but as all the objects and children to look for are in the same places in each of their books, the excitement of finding themselves or an object is taken away. Please create more than one template so that the book owners from the same family have individual challenges. Kind regards Flora Cortez”

Helpful Report

Hi Flora, Many thanks for your review and for your honest feedback. This is something we were made aware of previously with our Search-and-Find World books and which we rectified in our Search-and-Find Europe books, but I'm very sorry that was not made clear on the website. I've passed it along to the team and will gladly do all we can to make it up to you.

“What a wonderful, educational, fun and beautiful book!! We purchased it for a little 5 and a half-year-old girl who had loads of fun with it. My husband, my mother and I had fun with it before we gifted it to her! I will be purchasing more for sure, I only wish these books had been around when our children were young. Well done Librio and thank you!”

Helpful Report

Thanks so much Alex, we're so pleased you're happy with your book! 😁

“I was delighted with the book I ordered so was my granddaughter Lleucu. We had lots of fun reading it. Her parents and our friends have also asked me for your details.”

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“This was the first time I had ordered from Librio and I was impressed. I ordered a book for my six year old friend. This company went above and beyond to communicate with me that my order had been received and was in process including updates. The book came on time and my little friend loved it! I am recommending this company to everyone who wants good customer service and high quality products.”

Helpful Report

Thanks so much for your very kind review Kathleen. We're so pleased you were happy with your experience. 😁

“Best Christmas gift of 2021! Both my granddaughters could not put their books down. They wanted to go through all the countries in one day of searching. It was great fun to search together and use the book for learning and dreaming of future travel adventures.”

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“Gorgeous personalised book with delightful packaging for a child.”

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“If you are looking for a creative, personalized gift, this tops almost anything you can give! They have created a professional book that every child will treasure. All of my grandkids have now asked for their own book! I couldn’t have been more pleased with the incorporation of a treasure hunt and secret personalized message. Congratulations and Thank You!”

Helpful Report

Thanks so much for your immense support Barbara. We're thrilled to hear that your grandchildren love the books so much! 🥰

“My granddaughter refuses to read the book because she doesn’t like the look of the character that represents her.”

Helpful Report

Dear Irene, Thanks so much for your review. We're so sorry to hear that your granddaughter was unhappy with her book. We've just seen that your Etsy order had some technical issues which we will rectify immediately. I'll write to you in a separate email to discuss this further so that we can get a book made for you which your granddaughter will like.

“Lovely book. So creative, And imaginative!”

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“Excellent book perfect keepsake for my new granddaughter that she can cherish for years to come”

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“The Children are over the moon”

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“Beautiful book.”

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“Very helpful and kept me updated about the order. Book arrived promptly and was packaged well.”

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“Such a special gift for a child……a personalized book !!! A memory to treasure forever .”

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“The book was very well made, with adorable illustrations. It was well packaged in sturdy cardboard that was easy to unwrap and cute on the inside. I had the book made for a little girl, and chose the avatar accordingly. Much to my disappointment, in the book the female avatar is topless, swimming with just a bikini bottom on. This is wildly inappropriate for a children’s book. If she had been fully clothed, then this review would have been an easy “yes! 100% wonderful experience!”. But because of their poor discretion, I’m afraid to risk another gift purchase.”

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“Beautifully produced book”

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“Fabulous book - fun, creative and educational all at the same time. It is perfect for little people who are inquisitive. Highly recommend”