Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.96

5.0 Rating 6,160 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Best gift ever from my 2year old to his Papa. Papa was in tears reading his book in Italian.”

Helpful Report

Thanks so much for taking the time to write again Martinette. We're so happy to hear it was such a hit. We hope it brings a smile to both their faces as the years progress and they re-read it. :)

“Every part of the process, from placing the order, to personalization, to delivery time was wonderful! I ordered the book with two characters for my twin niece’s second birthday and it was the perfect gift. The book is high quality and will be something special for them to hold onto for years! I highly recommend and will definitely be ordering again in the future!”

Helpful Report

Thank you so much for your lovely review Christina. We're so pleased to hear that your experience was so good and we look forward to seeing you again! 🥰

“My great-nephews liked seeing their look-alike characters of themselves in these books so much that they couldn't wait to show others! These stories are fun for them to imagine it's really them in the adventure.”

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That's such wonderful news Rochelle! Thanks so much for sharing 🥰

“Easy to order and delivered quickly”

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“Beautiful books. I had them delivered to me and then I sent them to my friend's daughters, they live abroad but I have been assured that the kids loved them!”

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We're so pleased to hear that Rebekah. :) Glad they arrived safely and they were a success!

“Good product. Very helpful on phone made ordering easy.”

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“We had massive issues with the delivery service Aramex, and books were delivered very late. Librio however, were quick to respond and asked me how I wanted to proceed. Once the books arrived the kids were extremely happy. Thank you for your wonderful service, but maybe find new couriers!”

Helpful Report

Thanks so much for your feedback Jessica. Also, thank you again for your patience and understanding regarding the delay with your shipment. It's something we've been talking to our Australian printers about now that we're more aware of the situation over there, so thank you so much for your feedback as it's been a huge help! So pleased to hear that the books were a hit when they arrived.

“Great product, easy process, fast delivery. Best of all, the recipients loved it! It's my new go-to gift for new babies and kid birthdays.”

Helpful Report

That's such wonderful news Jill! We're so pleased to hear that you and the recipients were so pleased with it! :-D We look forward to seeing you again 🥰

“Beautiful book, amazing pictures. Ordered for birthday.”

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We're so pleased to hear that you were happy with it Iza. 🥰

“Amazing! Perfect gift idea!”

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We're so pleased to hear that you liked it Jenna 😍

“Fantastic book. Very creative way to engage kids with literature. The kids and their parents loved how thoughtful it is to have such a personalized gift.”

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That's wonderful news Kathy! Thanks so much for sharing! 🥰

“Great company, easy to deal with. They made sure I was really getting what I wanted with my order.”

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We're so pleased to hear that you were happy with your experience Rachael. Thanks so much for your feedback! :-D

“It was perfect. My nephew loved it!”

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We're so pleased to hear that Molly! :) Thanks so much for sharing.

“We had a book given to us as a birthday present. We loved it so much that I bought one for my niece.”

Helpful Report

That's so lovely to hear! Thanks so much for sharing Laura.

“Our granddaughter loved the book and finding herself there.”

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“From start to finish this purchase has been amazing! I gifted the book and didn’t see it personally, however the recipient of the gift absolutely adores it!! Awesome idea for a truly one of a kind unforgettable gift!”

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Absolutely thrilled to hear you're so pleased Carie!

“Really lovely story, a great gift for my daughters friend whereby they both appear in. Paper version ordered, great quality and fast delivery. Thankyou! 🙂”

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Our absolute pleasure Kelly! Thanks so much for your feedback :)

“The book we chose was unusual in having two characters..ideal for siblings. There was enough variation of features for the children to recognise themselves easily.The company were helpful and friendly, guiding us through the creation process”

Helpful Report

Thanks so much for your feedback Janet. :)

“My daughters absolutely loved their book and immediately asked for more. It is fast, creative, a good book, and has created a memory and gift for our girls that they will have forever. I love that you offer a second book with the roles reversed but I didn't order it at the time because I wasn't sure if they wanted the roles reversed or just each wanted a copy of the exact same book. They have decided and I will be ordered it now. BTW everything is lush from the outer packaging to the gift wrap style packaging inside to the bookmarks. It's just a very good product done very well from end to end. Thank you so much! x”

Helpful Report

Thanks so much for your very kind words Lauren. Absolutely thrilled to hear it was such a hit!

“Books were received on time as hoped for/expected and the ordering process was simple and efficient.”

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Librio EN is rated 5.0 based on 6,160 reviews