Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,374 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service. Fast shipping. The way the book was packaged caused a corner to be bent. This was a bit of a bummer but not a big deal. We love the product.”

Helpful Report

thank you so much for your feedback Alexandra. I'm very sorry to hear about the damage in transit, that really is unfortunate. We made a conscious decision not to wrap our books in plastic before shipping them, because we feel there is enough plastic in the world already and it doesn't go very well with our principals to wrap our 100% recycled books in plastic. Unfortunately, this does mean that in very rare instances (so far about 50 out of 500,000+ books we've shipped), the books can get damaged en route and, super regrettable though it is, we feel this is acceptable compared to the other books which weren't wrapped in plastic and didn't get rain damaged. I'll reach out to you in a private chat regarding getting a replacement sent out to you. :)

“I bought my "My Search-and-Find World Trip" for the next-door little girl who was turning three years of age. I was absolutely delighted with the present as was she :) Beautifully packaged and the communication was great. Such a wonderful personalised present. Highly recommended.”

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“These books will bring tears! A great gift and keep sake.”

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“Very happy with the book I used as a gift for Mother’s Day”

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“A lovely book . I purchased for a friend. It would be great if you could do one for grandparents.”

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“I ordered the book “Welcome to the world” and it was just the perfect gift for my newborn niece. I chose Librio not only for their amazing book designs, but also for their language variety. The fact that the book was written in Albanian makes the gift even more special, the whole family loved it.”

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“I 100% recommend this lovely book as a thoughtful babyshower gift. The quality was impeccable and the mom-to-be loved it.”

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“Difficult to know - my granddaughter has received the book, but her mother and my son are estranged, so we don't know how and if the present is even used.”

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“Beautiful personalised stories, my 5 year old granddaughter loves these books. I have purchased several of these books and recommended them to my friends and family who had purchased them.”

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“Fast delivery. Item came as expected.”

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“The company, product, & communication was all 10/10...review of the actual product below, it's super long but worth the read! Couldn't Be A Better Buy!!!!”

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“❤️❤️❤️❤️❤️❤️❤️❤️❤️”

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“Nice experience and nice design”

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“Beautiful books!”

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“I loved this book, my husband cried when he recieved, it also has the cutest packaging”

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“Bought it as a gift. And the parents loved it. I understand the packaging was also Gorgeous.”

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“Beautiful book!”

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“Very intuitive website that was easy to use and order and everything arrived on time. Will be back for another gift or two no doubt!”