Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.96

5.0 Rating 6,160 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“I have had the best customer service ever! Replying to my queries straight away and sending out replacements promptly. A wonderful small company with great ethics”

Helpful Report

Thank you so much for your very kind review Lesley. It was an absolute pleasure working with you! We're so pleased that the books arrived safely and we hope they're a huge hit with your little ones!

“Being able to personalise the character made it great fun as a search and find book”

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We're so pleased to hear that it was a hit, Joanne. Thanks so much for sharing!

“great gift”

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Thanks Josh :) We're so pleased to hear that you were happy with your purchase.

“It was very well done and came very quickly!”

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Thanks so much Jordy. We're so pleased to hear that you were happy!

“Exactly what I pictured and I am so happy with this purchase. My book came only three days after placing my order! The packaging was adorable and I plan to buy more for Christmas time.”

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That's so wonderful to hear, Mackenzie. Thank you so much for sharing your lovely feedback. We're so pleased to hear that you were happy with everything!

“What a find. Able to get a wonderful book personalized. Friendly, efficient company to deal with.”

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That's so lovely to hear, Joyce. Thank you so much for your feedback. We're so pleased to hear that you were happy with your experience and your purchase.

“Excellent experience overall. Good communication and customer service.”

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We're so pleased to hear that you were happy with it all Cassey. Thank you so much for taking the time to let us know. :)

“We are very happy with Librio's personalized products!”

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Thank you so much for letting us know, Vanita. We're so pleased to hear that you're happy with your purchase.

“Purchased two books for my nephews (age 4 & 6). When I came to visit, they were able to tell me all about the adventures they took in the book. It was great to see how engaged they were with the storyline which is something I didn’t find when I looked at other personalized book sites”

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That's so wonderful to hear, Jessica. Thank you so much for sharing and for letting us know that they were so well received. 🥰

“I looked into so many different brands of personalised books. This was the cutest one, with the most sensitive story. Website was easy to use and email communication after the purchase was good too. I would recommend the store and buy it again.”

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Thanks so much for your review, Renata. We're so pleased to hear that you were so happy with everything. We work very hard to make sure our customers are happy and we're always thrilled to hear feedback such as this!

“Extremely happy about my purchase, got my husband a special book for Father’s Day and he loved it. The story is a really nice one and personalisation was perfect. Great customer service !!”

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We're so pleased to hear that, Axelle. Thank you so much for letting us know.

“Books are beautiful, packaging gorgeous. Seriously happy!”

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We're thrilled to hear that, Sam! Thank you so much for sharing!

“It was sooo appreciated! My little sister was literally radiant, as she saw herself as the main character of the story! We all loved the drawings, and the bear-box holding the book, so cute! My sister uses it now to keep her drawings, as well as the beautiful bookmarks in her books!”

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What wonderful news. We're so pleased to hear that it was such a hit and what a lovely idea, using our Librio bear as somewhere to hold all her drawings. Thank you so much for sharing, Iris 🥰

“Loved the book and efficient postage. The packaging and gift wrapping is gorgeous and creative”

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We're so pleased to hear that, Emily. Thanks so much for sharing!

“Great customer service. Had a minor issue with postage which they sorted out straight away.”

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We're so pleased to hear that you were happy with everything, Michaela. Thank you so much for letting us know!

“I ordered a personalised book for my partner for his first Father's Day and he cried reading it for the first time and is so proud of it he shows everybody the book, I'm so glad I ordered it! The book also arrived a lot sooner than expected. I can not recommend Librio enough!”

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Awww that's so lovely to hear, Zoe! Thank you so much for sharing. We love hearing stories like this! 🥰

“Very cute books!”

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“I sent a book from librio for my 3 month old grandson as a present. His parents loved it and is now a part of the quiet time routine. Perfect.”

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That's so lovely to hear, Yvonne. Thank you so much for letting us know. We're so pleased to hear that it was a hit!

“I was very happy with the book I received for my partner. He absolutely loved it and how personalised it is. I wouldn’t hesitate to recommend this product to others.”

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That's wonderful news, Leona! Thank you so much for sharing.

“very fast service.”

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Librio EN is rated 5.0 based on 6,160 reviews