Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.96

5.0 Rating 6,160 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Wonder customer service and fast shipping! The perfect personalized gift!!”

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“Heartwarming book, created with special times we all experience as parents. Great Quality hardback book. If there were 10 stars I’d give them.”

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“Clever and cute. So nice to have an activity built in to a special calendar. My 6 year old granddaughter is excited to get going. And wait for it…the surprise ending. Very sweet.”

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“It was for a present and the girl loves it”

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“My husband really liked it!”

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“Love the beautiful book I received. Very well made and such a touching story. Can't wait to gift it to my daughter”

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“Fantastic book. I really love it. Our little one doesn't get the book until Christmas but I know she is going to love it too. I will definitely use Libro again.”

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“Very good service but changing my order proved a bit tricky despite being given the option to do so. However the human help available was excellent and order arrived promptly.”

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“Brilliant website, fantastic product and very efficient customer service- would highly recommend for anyone wishing to purchase a very special gift- thank you.”

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“My grandchildren will enjoy the advent calendars. But it's disappointing that the language in the books is not 'English' but American (color, colored etc)!!”

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Dear Alison, Thanks so much for your feedback. I'm very sorry it wasn't completely as you'd have liked. I've passed it back to the rest of the team and hopefully we can expand on this in the future.

“It was the first time that I ordered from Librio and I´m completely happy with it. I will definitely order again for my Xmas gifts this year!!!!!”

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“Hi … I don’t think you can do anything about my issue … but here goes … while I was creating/selecting the components for my book I was happy with the colours … however when the book was published and I received it the hair colour was darker than in the options when selected … (I tried it again and the hair colour was lighter … while selecting…like I liked ) … I totally understand… but I was hugely disappointed… and that’s ok because I was happish with the idea of the product as it is a beautiful memento for a very special occasion … however i didn’t feel comfortable recommend it to my friends and family … but if they ask I tell them the story because it is a good product …. and some have gone ahead and ordered. So… overall it is a beautiful good quality product… I loved the story line as it resonated with me and my child who is the new father … really beautiful and I looked at so many other products and this one was the best … really well done …”

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Dear Matthew, thank you so much for taking the time to explain your issue. I'm extremely sorry to hear that you weren't completely satisfied with your purchase. I'm going to reach out to you in a private email to see if we can rectify this somehow for you. Kind Regards, Steffi

“We loved the book! Lovely present and memory”

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“Fabulous wee book. My grandaughters will love it.”

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“My grandson loves these books so much”

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“Can't wait to give this to my granddaughter, just as I gave "Where's Waldo?" to her father!”

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“Excellent!! I was so over the Moon when I received the book , even the packaging was beautiful ! My Granddaughters absolutely loved the book too . I absolutely highly recommend Librio to everyone, I will definitely be ordering from them again.”

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“Excellent quality”

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“I am very happy with the book. It’s very special and will remain with us as a lasting memory.”

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“Excellent service and attention to detail. Highly recommend!”

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Librio EN is rated 5.0 based on 6,160 reviews