Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.96

5.0 Rating 6,160 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I hesitate buying online. However my experience with Librio was fantastic! Professional, timely and informed process made me confident I had made the right choice. The book, which was a gift, was delivered as promised and what a hit it was! (I was actually told it was the best present ever!!). A beautiful book with a heartfelt story. Perfect gift for young parents with a newborn and 2 year old. Thank you Librio. Certainly would recommend you.”

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“Just Absolutely PERFECT!!!!! so beautiful!!!!! & an Effortless, smooth & uncomplicated transaction.....a VERY HAPPY CUSTOMER , THANK YOU 5⭐”

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“Fast service, bit more expensive than I thought it would be. Saw the advert on TikTok and thought I’d give it a try.”

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“Absolutely fantastic company. The product is quality. Customer service is excellent. After a postage problem that was the fault of Royal Mail, Librio went above and beyond to fix the issue and make me feel like a valued customer. Thank you especially to Steffi”

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“6 year old received birthday gift personalised Where’s Ada? She loves it. It makes it more special when their name is in the book. Also more interactive with having to find hidden numbers and going online to get her secret message!!”

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“The new parents were amazed and have loved the book. Future customers for sure.”

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“Such a great gift to give to a loved one I love that you can customize it to make it your own and make it even more special and the customer service is amazing super helpful and attentive would recommend for everyone to order one.”

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“Librio customer service is exceptional. Book was also the perfect Christmas present for a new dad. Highly recommend!”

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“It was very exciting present for my son and made him so happy with the book.”

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“Excellent service and wonderful book”

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“These are the cutest books! So glad we found them for our grandchildren!”

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“What a beautiful book and such impeccable service. There was a bit of a mix up and I somehow received two books, when I only wanted one. I emailed to explain the error and got a very prompt response. They reimbursed me the second book and could not have been kinder or more professional throughout. Really great service and wonderful products. Thank you!”

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“Great book for my son and his mum. They both really loved it as a Mother's Day gift. :-)”

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“Thank you so much for this lovely book. I bought it as a gift for my brother and sister-in-law who’ve just had their first baby. Definitely a book to keep forever and at some point they might be able to read it without crying!”

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“High quality materials, very quick delivery”

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“Ordering and personalizing the special book, "A Tale of Two", for my twin granddaughters, was very easy to do on Librio's webpage. I was able to see a preview of the book with my granddaughter's names in the story before finalizing my order, which was very helpful. The hardcover book with sturdy pages arrived in a timely fashion and in good condition. It is a quality item that will hold up for a long time. I would like to give a shout out to Eddie, who kept in contact with me throughout the ordering and delivery process and made me feel like a valued customer. I will definitely recommend Librio to others.”

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Thank you so much for your lovely review Janet. I've let Eddie know. :) We're so pleased to hear that you were so happy with everything! 💖

“The book we received was SO cute! The shipping was late arrival because of a weekend delay and Librio's staff was so kind to refund me the shipping costs immediately. The quality is great, I would recommend this to anyone!!”

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“This was purchased as a gift I was impressed as well as the parents, very happy with my purchase I look forward to purchasing again soon”

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“Great! Love it. The customizations are great, although the choices for customizing could be improved as it wasn't that easy to match for mum. For me (dad) we managed to get a perfect match though.”

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“This is a beautiful book without being personalised - I absolutely loved reading this to the kids -they were so excited to see they were the main characters - it was a perfect gift for two little poppets at bedtime for world book day”

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Librio EN is rated 5.0 based on 6,160 reviews