Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,164 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“The story was a great gift. The gift wrap option was adorable and loved as well. I loved the customization options available on Librio that other custom book companies don’t offer. I would purchase from them again!”

Helpful Report

“I gave this book as a gift for my husband. It was beautiful to see his response to the book. He was amazed to see an image of himself and our son on the cover. As he read the book he reacted to each page. And towards the end we both were emotional. It's not easy for me to pick gifts, but I am so glad Librio made such an beautiful book and I found it! Thank you so much Librio.”

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“The pros: The "child and dad / mum" stories are in top European languages such as Catalan, Basque, Galician, Luxembourgish and Portuguese! Oh, wait! No, they don't have Portuguese for those ones. The real pros: Sweet stories, beautiful ilustrations, great quality, cute packaging, good communication, fast delivery. I loved your product but come on! Give some love to your Portuguese customers!”

Helpful Report

Dear Carlota, Many thanks for your feedback. We're so pleased to hear that you like our products. Regarding the languages, I have good news! Portuguese is translated and we're working on putting it live - all of our customers are valuable to us and we want everyone to have something they can call truly their own - so you've not been forgotten! Unfortunately, each language takes time to translate, test, proofread and then test again so we're very sorry that it took longer than we might've liked. It should be up and running very soon though once the Easter break is over. Thank you for your patience in the meantime, I'll send you an email when it's up and running so that you know. :)

“Honestly the most incredible thing i’ve ever spent my money on. the quality of the books is amazing. literally better quality than some of the books i’ve bought from a book shop! so so so good. cutest packaging and nicest service. 10/10 recommend”

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“I hesitate buying online. However my experience with Librio was fantastic! Professional, timely and informed process made me confident I had made the right choice. The book, which was a gift, was delivered as promised and what a hit it was! (I was actually told it was the best present ever!!). A beautiful book with a heartfelt story. Perfect gift for young parents with a newborn and 2 year old. Thank you Librio. Certainly would recommend you.”

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“Just Absolutely PERFECT!!!!! so beautiful!!!!! & an Effortless, smooth & uncomplicated transaction.....a VERY HAPPY CUSTOMER , THANK YOU 5⭐”

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“Fast service, bit more expensive than I thought it would be. Saw the advert on TikTok and thought I’d give it a try.”

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“Absolutely fantastic company. The product is quality. Customer service is excellent. After a postage problem that was the fault of Royal Mail, Librio went above and beyond to fix the issue and make me feel like a valued customer. Thank you especially to Steffi”

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“6 year old received birthday gift personalised Where’s Ada? She loves it. It makes it more special when their name is in the book. Also more interactive with having to find hidden numbers and going online to get her secret message!!”

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“The new parents were amazed and have loved the book. Future customers for sure.”

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“Such a great gift to give to a loved one I love that you can customize it to make it your own and make it even more special and the customer service is amazing super helpful and attentive would recommend for everyone to order one.”

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“Librio customer service is exceptional. Book was also the perfect Christmas present for a new dad. Highly recommend!”

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“It was very exciting present for my son and made him so happy with the book.”

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“Excellent service and wonderful book”

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“These are the cutest books! So glad we found them for our grandchildren!”

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“What a beautiful book and such impeccable service. There was a bit of a mix up and I somehow received two books, when I only wanted one. I emailed to explain the error and got a very prompt response. They reimbursed me the second book and could not have been kinder or more professional throughout. Really great service and wonderful products. Thank you!”

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“Great book for my son and his mum. They both really loved it as a Mother's Day gift. :-)”

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“Thank you so much for this lovely book. I bought it as a gift for my brother and sister-in-law who’ve just had their first baby. Definitely a book to keep forever and at some point they might be able to read it without crying!”

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“High quality materials, very quick delivery”

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“Ordering and personalizing the special book, "A Tale of Two", for my twin granddaughters, was very easy to do on Librio's webpage. I was able to see a preview of the book with my granddaughter's names in the story before finalizing my order, which was very helpful. The hardcover book with sturdy pages arrived in a timely fashion and in good condition. It is a quality item that will hold up for a long time. I would like to give a shout out to Eddie, who kept in contact with me throughout the ordering and delivery process and made me feel like a valued customer. I will definitely recommend Librio to others.”

Helpful Report

Thank you so much for your lovely review Janet. I've let Eddie know. :) We're so pleased to hear that you were so happy with everything! 💖

Librio EN is rated 5.0 based on 6,164 reviews