Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,374 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

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English

“"Welcome to the world" is something special!”

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“I ordered a book for my grandson to give to his mom for Mother’s Day. It was a hit! Loved the pictures and child growing up in book.”

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“I ordered this book as a Father’s Day gift, it arrived on time and it was perfect! I almost cried reading the book!”

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“Mum and Baby both loved the book! Such a good present!”

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“my wife loved the book and how well it was done. Wish there were a few more options when it comes to making the characters more relatable.”

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Thanks so much for your feedback Joe. We're always trying to increase our options to make everyone feel represented so this kind of feedback is invaluable. Thanks so much for taking the time to let us know. I'm pleased to hear it was still a hit though.

“I am very happy I found Librio, the company is amazing and the customer service is great. The book I ordered had been left outside by Royal Mail, I was away when the book had been delivered and due to it being left outside and not with a neighbour it got soaked as it rained. Steffi really helped me with this issue and arranged for a replacement to be sent out but also gave me the option of a refund instead. I am very happy and appreciate the help I received from Steffi. I could not fault Librio at all.”

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Thank you so much for your lovely review Melissa. We're so pleased to hear that you were happy with your experience! ❤️ We hope the replacement made it safely this time around. 🙏🏻

“I bought two books for grandchildren who are both coming up to 6. Good quality paper. Very colourful. One criticism though is that the books are so tightly bound that they cannot be opened to lay flat and the central parts of the pictures are hidden.”

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Dear Thelma, Thank you so much for your valuable feedback. Regarding the binding, 'lay flat' is an option used mainly for photo books printed on demand, but those are normally more expensive products which justify the more expensive binding technique. PUR binding which we use for our books is absolutely standard for personalized children's books (even though we've internally been investigating other options for several years). We'd love to offer a binding which allows the book to open more easily and we're constantly trying to find an alternative but as yet have not quite got there. Thank you so much for taking the time to write your honest review as it's of highest importance to us that our customers feel heard and their viewpoints shared with the team.

“My grandson Connor loves his book "Where's Connor?" He lives far from me, but we look at it together on Facebook Live and he shows me where he is in the world. This is a nice gift and I know he will treasure it for a very long time.”

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This is so lovely to hear Sheri.Thanks so much for sharing that. ❤️ We're so pleased to hear that it was such a hit with you both. 😁

“The personalized Books from Librio are the best on the market! The illustrations are beautifully created and the stories are well written and very imaginative. The personalized characters and stories will entertain my grandchildren for many years. I purchased "The Tree, the Key and Me" for my grandson. He loved it! The book is a large format with fairly large print. The illustrations are beautiful and the story is well written and very imaginative. The personalized character, illustrations, and story are the very best on the market. I also purchased "You, Globi and the Little Lynx" for my granddaughter. She also loved the book, but she did not understand why her book is smaller than her brother's. The illustrations, story, and personalization are beautifully created. Be aware that the book sizes vary by book (I found the size under "More information" on the webpage).”

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Thank you so much for your lovely and thorough review Sue. We're so pleased to hear that the books were a hit, but we're sorry that your granddaughter was a bit disappointed by the size difference. All our books are the same size except for the Globi one, because Globi is a 90-year-old classic children’s character whose books are all that size and so that's why they differ from our own original ones. :)

“Very easy to work with, high quality service and product. This book was everything I had hoped for. It’s my husbands first Father’s Day and he absolutely adored his and our sons book! I would recommend this for any father, papa, or dad alike!”

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“I had the best experience, not only because the book was amazing, but also because they have such an impressive customer service that makes you feel like you are more of a friend than a client!”

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Thank you so much for sharing, Sarah. We're so pleased to hear that you felt that way, we really try hard to make our customers feel cared for this so this is wonderful feedback. 🥰

“Every detail from the packaging to the simple book mark was such a great experience! My husband loved the entire book for Father's Day. My two year was so excited about the carton bear that's supposed to hold the book .I handed him some markers and he started to color it with me. This was too cute .”

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That's so adorable! We're so pleased to hear that it was such a hit Lily. Thank you so much for sharing! ❤️

“I purchased the first book with doubts about the shipping and delivery since I ordered from the Philippines but it did not take long for the book to arrived. So I immediately ordered another one for father's day. My son loved having his name on the book and a child looking like him. My husband was really lost for words with the other book. The book quality was superb. Thank you so much!”

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Thanks so much for letting us know, Riza. We're so pleased to hear that you were happy with your purchases and that they arrived in time. That's such great news! 🥰

“My grandson opened his book today at his 4th birthday party and was thrilled. This is a great gift idea for young children who are learning to read. Thank you for such a high quality product.”

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“Hi! I ordered the book "Welcome to the world" in Portuguese and it was the best purchase. I loved it. I would love to order other books but in Portuguese. So I would like to ask you more translation for Portuguese please.”

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Thank you so much for your feedback Jaqueline. I've passed it onto the team. :)

“I cannot wait to give this book to my husband for his first Father's Day. It is a beautiful book and the characters really do look like my husband and son!”

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“The book was definitely a hit and they have great customer service. You can't customize more than the options they give you for appearances but you get what you are expecting after you personalize the characters.”

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“This is truly a unique and heartfelt gift to all dads. I am so impressed with everything that goes into making the final product. Now all that’s left to see is my husband’s reaction on Father’s Day when he opens his present. Thank you Librio for creating such a special and lasting gift.”

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“Everything about the book is perfect. From the story, to the quality, to the kindness and gentle communication. Our goddaughter kept saying "hey the kid in the book is called like me!" "Hey, she has the same hair as me!". Every kid will love it”

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“Came in great timing and very easy to use. I love packaging too.”

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Librio EN is rated 5.0 based on 6,374 reviews