Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,167 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant books”

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“The book i bought for my kids it's fantastic. They enjoyed it a lot.”

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That's great news! Thanks so much for letting us know Taulanda!

“This is my second time ordering customized books from Librio. Quality is great. Kids loved their books. They make wonderful Christmas and birthday presents.”

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We're so pleased to hear that you love our books so much Mary! Lovely seeing you again! ❤️

“The book arrived and delivered into a puddle in the middle of the driveway. Another delivery man tried to rescue it and brought it to the front door. It was soaked thru. How hard would it been to have put it in a plastic bag before wrapping?”

Helpful Report

Dear Ruth, I'm very sorry to hear that this happened to your order. Unfortunately, we can't legislate for delivery people dumping our books in a puddle, but we can react immediately by providing you a replacement. We've opted not to wrap our books in plastic, because there's enough plastic floating around in the world and the vast majority of our books do arrive without any puddle-dipping. In fact, of more than 250,000 books that we've dispatched, fewer than 20 have had to be replaced due to water damage. Although we absolutely appreciate it's very irritating to receive a damaged book, we're glad that we haven't had to send 249,980 books with unnecessary plastic. One of our team has reached out to you to organize a full refund or a replacement. Your Librio Team

“Fantastic books, very pleased with them! They make wonderful gifts!”

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We're so pleased to hear that Georgia! Thanks so much for the feedback ❤️

“Very quick & efficient service regarding delivery. The quality of the books is very good.”

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“Custom books from Librio make a memorable gift for children. It was very easy to make custom characters for my niece and nephew; the narratives are age-appropriate with beautiful illustrations. Moreover, as a teacher, I value giving young children a gift that fosters a love of reading and teaches them about the joy of story-telling. I highly recommend Librio books!”

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“Very well drawn and well printed, me and the kids loved it very much. ❤️”

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We're so pleased to hear that Essa! Thanks so much for your feedback ❤️

“Very fast delivery. Quality book.”

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We're so pleased to hear that Sandra. 🥰

“Great quality, arrived promptly and exactly as advertised. Would definitely order again!”

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We're so pleased to hear that Kristen! We look forward to seeing you again. :)

“I purchased a Librio book for my nephew's 7th birthday and chose the double character one hiding and seeking in the book alongside his 9-year-old brother. It had arrived, per a photo my sister-in-law sent, in a beautiful Bear Box holding the hardcover book!---The book's cover, pages and print and art were very high quality!---It was a huge hit and both brothers loved it! Highly recommend and am glad I ordered this lovely Librio Book after reading many rave reviews. It is creative and educational!”

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Thrilled to hear that both you and the recipients were so pleased Negar. Thanks so much for your feedback! ❤️

“I bought this book for my 4 yr old grandson as a Xmas gift so he hasn't received it yet. But I must say it looks really wonderful and I think he will love it.”

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Thanks so much for that Eleanor. We hope it's a great hit with your grandson!

“This book was an incredible gift for my niece. It shipped quickly and came in really cute packaging. The artwork and story are adorable. I will definitely be ordering more from you! Thank you!”

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“Beautiful product! I wish i had one one i was initiating my reading steps.”

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This is so lovely. Thank you so much Ana. So pleased you love it!

“book is adorable!”

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We're so pleased to hear that Rachel ❤️

“A beautiful gift - super satisfied!”

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We're so pleased to hear that Amanda! 🥰

“Great book! Will be ordering more!”

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Thanks so much Natasha. :) We look forward to seeing you again! 🥰

“Beautiful book! My grandchildren will love it when I get to read to them over Christmas!”

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We hope they love it Carol!

“What grt books you have created for my two grandchildren …4 and 6 In age! Grt illustration to go with the story …they haven't received them as yet as for Christmas but know they will absolutely love them !”

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Thanks so much for your lovely feedback Frances. Very much hope the books are a hit with your grandchildren!

“I ordered the book for a Christmas present. Obviously it hasn’t been opened yet.”

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We hope it's a great hit when it's received Elizabeth ❤️

Librio EN is rated 5.0 based on 6,167 reviews