Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.96

5.0 Rating 6,160 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

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Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“The books are wonderful!!!!!! I love every book I've ordered from Librio. I will give them as gifts this Christmas. Can't wait to see the children's faces when they open them.”

Helpful Report

Thank you so much for your support Julie! We're so happy to hear you love them so much and we look forward to seeing you again! :)

“Very nice quality. Excited to share with my grandson for Christmas. Would definitely purchase again.”

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Thanks so much for your feedback Kimberly. Thrilled to hear you like it!

“My granddaughter is going to love her Christmas present”

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Wishing you and your family a happy holidays Daksha. We hope your granddaughter loves it!

“I can't wait to give to my children on Christmas eve. The book is absolutely beautiful.”

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We're so pleased to hear that Andrea! Thrilled to hear you like it!

“Fabulous product. Excellent service.”

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We're so pleased to hear that Rosemary! Thanks so much for your feedback 🥰

“Story good but a little young for our girls, had hoped for a story for 11 yr olds”

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Thanks so much for your feedback Karen. We hope that despite it seeming a little young your little one still enjoyed seeing herself in the story.

“Perfect heartwarming gift for any child. We bought A Tale of Two for my daughters best friend as we are moving away and it was the perfect story to let them know they will always find each other and remain in each other’s lives no matter how far apart we are. So easy, quick and fun to personalise and worth every penny! Mairi, London”

Helpful Report

Thanks so much for your feedback Mairi. We're thrilled to hear that we can help people 'keep together' even though apart. It's so lovely to know!

“The quality of the book is great and a wonderful idea. I did find it hard to find a few of the hidden numbers. Too hard for my child and the character was rather hard to find on some too. Not sure of the age rating. I did like the communication and delivery time of the book.”

Helpful Report

Thank you so much for your feedback Lauren. It's always helpful to hear ways in which we can improve our products, so we greatly appreciate your taking the time to write that. Thank you! 🙏🏻

“Amazing. Can’t wait for my grandson to open it at Christmas”

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🥰 Thrilled to hear you're happy Therese. Thanks so much for your feedback!

“Beautifully presented this book is for my 4 year old granddaughter for Christmas so I know she will love this book with all the pictures and seeing her own name will be a big hit.”

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We're so pleased to hear that Allison! We hope she loves it!

“The book we got is so delightful and such a fun gift! It’s fun, educational and personalized. We’d like to get these for all the kids we know now!”

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Aw, that's so wonderful! Thanks so much for your lovely feedback Daniel 🥰

“Our grandchildren will be receiving this for Christmas. It's a very cute story that covers a lot of ground and I know that they will love it!”

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We're so pleased to hear that Cynthia! I hope it's a massive hit when they receive it ❤️

“I brought this for my niece's birthday and she loves it, thank you so much 💗”

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It's our pleasure Narinderjit! Thrilled to hear it was such a hit!

“Brilliant books”

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“The book i bought for my kids it's fantastic. They enjoyed it a lot.”

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That's great news! Thanks so much for letting us know Taulanda!

“This is my second time ordering customized books from Librio. Quality is great. Kids loved their books. They make wonderful Christmas and birthday presents.”

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We're so pleased to hear that you love our books so much Mary! Lovely seeing you again! ❤️

“The book arrived and delivered into a puddle in the middle of the driveway. Another delivery man tried to rescue it and brought it to the front door. It was soaked thru. How hard would it been to have put it in a plastic bag before wrapping?”

Helpful Report

Dear Ruth, I'm very sorry to hear that this happened to your order. Unfortunately, we can't legislate for delivery people dumping our books in a puddle, but we can react immediately by providing you a replacement. We've opted not to wrap our books in plastic, because there's enough plastic floating around in the world and the vast majority of our books do arrive without any puddle-dipping. In fact, of more than 250,000 books that we've dispatched, fewer than 20 have had to be replaced due to water damage. Although we absolutely appreciate it's very irritating to receive a damaged book, we're glad that we haven't had to send 249,980 books with unnecessary plastic. One of our team has reached out to you to organize a full refund or a replacement. Your Librio Team

“Fantastic books, very pleased with them! They make wonderful gifts!”

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We're so pleased to hear that Georgia! Thanks so much for the feedback ❤️

“Very quick & efficient service regarding delivery. The quality of the books is very good.”

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“Custom books from Librio make a memorable gift for children. It was very easy to make custom characters for my niece and nephew; the narratives are age-appropriate with beautiful illustrations. Moreover, as a teacher, I value giving young children a gift that fosters a love of reading and teaches them about the joy of story-telling. I highly recommend Librio books!”

Helpful Report

Librio EN is rated 5.0 based on 6,160 reviews