Lifestyle & Heritage Co lhco.co.uk Reviews

Name: Lifestyle & Heritage Co lhco.co.uk
Address: 86-90 Paul Street, London
Rating: 4.63

4.6 Rating 599 Reviews

92 %

of reviewers recommend Lifestyle & Heritage Co lhco.co.uk

4.6

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Read Lifestyle & Heritage Co lhco.co.uk Reviews

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Phone:

0203 475 3226

Email:

info@lifestyleheritage.co.uk

Location:

86-90 Paul Street
London
EC2A 4NE

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Anonymous

Anonymous // 01/01/2019

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“I bought these slippers for my hubby as he always has cold feet, not any more. Lovely warm sheepskin. Good value and excellent service.”

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Posted 7 years ago

“The product came up to my hopes and expectations. Service and speedy delivery made the purchase a very satisfying experience Thank you”

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Posted 7 years ago

“I am really pleased with the sheepskin slippers that I ordered. They are fantastic quality and I was very happy with the ordering process.”

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Posted 7 years ago

“Delighted with slippers but surprised at the length of time from the order date that they took to arrive. You were good at emailing me with updates though.”

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Posted 7 years ago

“very good value and really fast delivery ordered one day delivered the next”

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Posted 7 years ago

“I ordered this hat to keep my head warm and stylish on an Arctic Cruise.”

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Posted 7 years ago

“Product arrived on time and as described”

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Posted 7 years ago

“I am delighted with my purchase, such good quality. The customer service was great and the communication from Lifestyle & Heritage Co. had a personal touch that made me feel they genuinely wanted me to have a good experience of the purchase. I would recommend Lifestyle & Heritage Co. to my friends & family.”

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Posted 7 years ago

“The shepherd Oskar slippers I ordered are fantastic. Amazingly warm, comfortable and they seem very well made. Lhco customer service were more than helpful as well, very happy customer”

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Posted 7 years ago

“Great customer service. Very helpful and friendly. Highly recommended,”

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Posted 7 years ago

“Excellent service and product at a very competitive price.”

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Posted 7 years ago

“Delivered high quality, on time. Product was as shown, and the right size and colour.”

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Posted 7 years ago

“Very happy with the product but had to wait a very long time to get hold of anyone to discuss an exchange. It was from repeated emails and calls on my side that I eventually reached someone.”

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Posted 7 years ago

Thanks for your review and we're pleased you were happy with the product. I am sorry exchanging was a troublesome affair. We have streamlined it now, but the January returns period is always quite heavy for us to plough through. We sincerely appreciate your patience.

Posted 7 years ago

“I searched for a quality pair of slippers that are made in Sweden and found a pair in the style and colour I wanted at Lifestyle & Heritage, I placed the order and was kept informed of the order progress up to the point the slippers were delivered to my door.”

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Posted 7 years ago

“Appalling experience. Wish I could rate this 0/5. Ordered my husband some gloves for xmas on 3.12.16. Despite weeks of waiting, they never arrived. The company would not speak to me on the phone, answered emails in poor English which didn't acknowledge the problem, didn't resolve the problem etc. Fortunately my bank investigated and gave me a full refund. Too late for xmas. Buyers beware of this illegitimate company!”

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Posted 7 years ago

I was very sorry to read this, partly because we have spoken on a few occasions. I apologise that our phone service has been below par. This is because I have used our team to handle returns, exchanges and generally tidy-up following a very 'heavy Christmas' with, admittedly a number of issues; some in-house, some caused externally with deliveries. As far as this order is concerned; I distinctly remember posting a second pair of gloves to you. My notes on the order confirm the same. I absolutely, positively, not suggesting that they have in fact arrived. I cannot fathom why two attempts would fail like this. A refund has been completed this end after your claim of non-delivery. I would have happily offered this on request. I understand, however, your being frustrated at a lack of responses. I am unsure of what response to make re. poor English. I apologise if I had written too hurriedly, or some-such. I am coming up with a 'proper' response to this as well as some evidence that what we said happened, happened. I do intend to turn this into a better experience for you. Kindest regards, James

Posted 7 years ago

“Fast efficient service.”

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Posted 8 years ago

“Delivered on time.”

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Posted 8 years ago

“Ordered a pair of sheepskin gloves for my daughter. Arrived very quickly, super product, she loves them! .”

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Posted 8 years ago

“No hassle delivery, easy to use website with all the info you need. BEST SLIPPERS I HAVE EVER HAD.”

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Posted 8 years ago

“Delivered suitcase very quickly”

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Posted 8 years ago

Lifestyle & Heritage Co lhco.co.uk is rated 4.6 based on 599 reviews