Lifestylish.com Reviews

Name: Lifestylish.com
Address: Unit 3 Park Road Business Centre Park Road Bacup Lancashire United Kingdom, Bacup
Rating: 4.66

4.7 Rating 316 Reviews

94 %

of reviewers recommend Lifestylish.com

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01706302010

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customerservice@lifestylish.com

Location:

Unit 3 Park Road Business Centre Park Road Bacup Lancashire United Kingdom
Bacup
OL13 0BW

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Lifestylish.com 5 star review on 15th October 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 7 years ago

“Hello! I received Bedding Heaven Reversible Flannelette Duvet Cover Set, Checked LOMOND Brushed Cotton Quilt Cover Set. Blue, Terracotta, Red. Single, Double, King Size. (Superking Duvet Cover, Red) from Lifestylish recently. The product itself was fine - pretty, but not the soft brushed cotton described, which was fine. I removed packaging, washed product and air dried before putting it on my bed. It wasn't until I went to bed that night that I noticed a manufacturing fault with the product; whoever was responsible for sewing the thing must have gotten bored at the last quarter, and simply failed to complete the item. Nevertheless, this was 11pm at night, so I simply decided to sew it and let the company know of the fault the next day. Granted, I wasn't looking for a refund, necessarily - even a voucher for a £10 off my next order would do; after all, manufacturing errors happen all the time. However, I was told there was 'nothing' they could do, other than offer me a 20% partial refund if I didn't leave a 1 star review on Amazon (they didn't say anything about Trustpilot). I admitted that I thought that it was a ridiculous offer, given that they had willingly sent out a faulty product - quality assurance mustn't be an issue for Lifestylish or the manufacturers they choose to use, which says everything you need to know about them, doesn't it? I then had to endure a mansplaining session from Marc in which he explained to a former customer service and sales manager (now award winning PR professional) how refunds and client relationships with manufactures work. There was a fun - albeit incorrect - analogy about televisions too, which was really nice and not at all patronising. Please note - there was no word or confirmation about my refund. I then responded that I hadn't missed the point, as Marc had so selflessly explained, and that I would have been happy with a refund for the inconvenience of not only a faulty product, but having to endure the moronic witterings of Marc the customer service agent to boot. I was then told that the company were reporting my Amazon account to Amazon and that they refused to respond to any more emails. So, I'm going to be using any outlet possible in order to get my refund - whether this be the disgustingly meagre 20% as agreed in writing, or a full refund, just because I'm angry and don't like being spoken down to by misogynists in a role that robots are slowly taking over.”

Helpful Report

Posted 7 years ago

Hello, Sorry to hear you received a faulty item from us at Lifestylish and whilst we do our best to quality check items, sometimes defects happen at the manufacturers that we may be unaware of. We normally offer a 100% refund on faulty items and are keen to assist as best as possible, but as you'd altered the item we are unable to accept the item back. The next best solution was to offer you a partial refund, which is in line with Government guidance under the Distance Selling Act. (Further reading - https://www.gov.uk/accepting-returns-and-giving-refunds) Feedback extortion will not be tolerated by us and clearly from your initial communication today you were unwilling to let us assist you. Kind regards, Lee Lifestylish Ltd.

Posted 7 years ago

“Very pleased with the duvet set. Good quality. Soft but not fluffy. Glad that 2 pillowcases we're included because the description didn't say so.”

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Posted 7 years ago

“My order arrived very quickly ,especially as i live in Germany. Lovely colours, very soft and very warm for winter. I washed them on arrival and there was no shrinkage. I am very pleased with them and wouzld definitely order again”

Helpful Report

Posted 7 years ago

“The item I purchased is great on looks and price the delivery on the other hand was shocking.I moved the delivery date to a day I would be at home as I had several other deliveries that day.All the other deliveries arrived without a hitch but yours didn't arrive and the next thing I know is I receive an email saying the driver couldn't deliver as no-one was in.I complained to the courier and had to pick it up myself from a shop 2 miles away. Not Happy.”

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Posted 7 years ago

“Beautiful bedding . Best price on internet . Delivered quickly and kept informed all the way till it arrived, great service .”

Helpful Report

Posted 7 years ago

“I found the quality of the calendar I ordered to be poor for the £16 paid.”

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Posted 7 years ago

“Hasn't arrived yet been over a week and still waiting”

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Posted 7 years ago

“Had trouble with delivery but it was a fault of royal mail and customer service was extremely helpful, would not hesitate in using them again.”

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Posted 7 years ago

“Great company to deal with, no problems and very fast delivery. Ordered bedside cabinets and they were delivered within 3 days.”

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Posted 7 years ago

“Very happy with the duvet set I bought for my son's bed, he loves it! My only grumble is, I first ordered the wrong size and I'm still waiting for a refund.”

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Posted 7 years ago

“The best bedding ive had”

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Posted 7 years ago

“Extremely happy with the service provided and quality of products purchased . Would definitely recommend”

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Posted 7 years ago

“Love my new duvet cover. Very pleased with it.”

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Posted 7 years ago

“Love the bedding set I ordered which is very high quality but not high price.”

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Posted 7 years ago

“Love the duvet cover , fast delivery. Lovely soft feel. The only thing is the stitching not very level. As the packaging was destroyed and bedding washed before I noticed I was unable to complain and ask for a replacement to be sent.”

Helpful Report

Posted 7 years ago

“Absolutely love the duvet set I ordered. Looks amazing, good quality fabric and a great price too! Will definitely buy from here again!”

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Posted 7 years ago

“Excellent service, quick delivery totally hassle free :) would definitely recommend”

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Posted 7 years ago

“Well pleased with my items delivered .Came very quickly considering it was the Christmas period.”

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Posted 7 years ago

“Delivery was very quick and I absolutely love my bedding. Very good quality and I will definitely be ordering again.”

Helpful Report

Posted 7 years ago

Lifestylish.com is rated 4.7 based on 316 reviews