LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frankly, a site is more than excellent. The service is great, the customer service is present at all times and responds to any inquiry. Honestly, you will not find better services from this site. I advise everyone to subscribe and benefit from all services and you will not regret it at all. Thank you.”

Helpful Report

Posted 4 years ago

“Service is always good, better than expected even, always get deliveries early and, intact which is better than most delivery services, prices aren't that high and are very acceptable. Customer service is great, always gets your problem solved fast, the refund process can be difficult it rarely ever happens. Anyone and use this delivery service and be all-around happy.”

Helpful Report

Posted 4 years ago

“Deliveries from LightInTheBox is really good, packages are always intact and delivery is early. The price is also good which is an added bonus.”

Helpful Report

Posted 4 years ago

“I am verry happy for the side. There are many many products are we buy online. It can save our time and suffer. So i like it.”

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Posted 4 years ago

“I am verry happy by the site. There are many good product. We buy this easily.”

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Posted 4 years ago

“This is an wonderful site. We are passing a hard time for corona and in quarantine. So we have to go for online shopping. The site is very trust worthy. The prices ar accurate and some are cheaped than the usual too. The delivery was fast. I had to return one thins and the return and refund process was very easy. Truly one of the best experiences. Surly I will recommend eberyone to use this this site🥰.”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“I have a great experience with LightInTheBox. One of my relatives told me about this company, so, I tried their service and I've received excellent service, fast delivery in addition to affordable prices. I'm satisfied and very happy with them and I will be using their service again. highly recommended.”

Helpful Report

Posted 4 years ago

“The service is very good. It's corona everywhere and we and living in quarantine. We can't go to shopping. Then I saw this site and thought if their products will be accurate. The prices are very accurate and in some products I even got discount. The delivery was very fast. I didn't thought I would get the products so soon. I ordered something for my son but the didn't like that. So I had to return it and order a new one. The returns and refud polices are so easy and happy. Undoubtly one of the best I have ever experienced”

Helpful Report

Posted 4 years ago

“LightInTheBox This is a very good site for shopping, I like this site very much, because I like their service very much, I am very satisfied, you can all shop here, I hope you will like it too, I have seen a lot of shopping in it Liked from. If you don't believe me, you can try shopping once, I believe you will like all of them a lot. Thanks”

Helpful Report

Posted 4 years ago

“Nowadays online shopping is a good medium, through which you can buy products from anywhere. Many beautiful products can be bought through online shopping.”

Helpful Report

Posted 4 years ago

“One of the best online customers service for my opinion. They give me best quality rate and low prices. So, this is a excellent services. This site is a good site and trusted 💯 Thank you.”

Helpful Report

Posted 4 years ago

“Wow..This is outstanding! I have ordered wholesale packages and their response were so much supportive. Their shipping times was so faster, That was quite good, considering if one orders a lot of items. Their customer care support was so much responsive, they respond quickly if you have any queries and they will work with you till the issue is solved! I highly recommend ordering from them, especially if you are an online retailer, you won't regret it! Thanks me later.”

Helpful Report

Posted 4 years ago

“Really The best delivery services on marketplace the LightInTheBox this company. I have made purchase with them several times, they are nice, they have good delivery services and timely, it's amazing service & lowest delivery cost.”

Helpful Report

Posted 4 years ago

“Lightinthebox This is a very good site for shopping, I like this site very much, because I like their service very much, I am very satisfied, you can all shop here, I hope you will like it too, I have seen a lot of shopping in it Liked from. If you don't believe me, you can try shopping once, I believe you will like all of them a lot. Thanks”

Helpful Report

Posted 4 years ago

“yes, I got my delivery. Thanks to Lightinthebox for deliver my product. Its a amazing online shopping site. I am satisfied for shopping here. Lightinthebox is trusted site for shopping. you can buy product there easily and safely.”

Helpful Report

Posted 4 years ago

“Online stores are usually available 24 hours a day, and many consumers in Western countries have Internet access both at work and at home. Other establishments such as Internet cafes, community centers and schools provide internet access as well. In contrast, visiting a conventional retail store requires travel or commuting and costs such as gas, parking, or bus tickets, and must usually take place during business hours. Delivery was always a problem which affected the convenience of online shopping.”

Helpful Report

Posted 4 years ago

“Wow the amazing ! I have ordered wholesale packages and their response were so much supportive. Their shipping times was so faster, That was quite good, considering if one orders a lot of items. Their customer care support was so much responsive, they respond quickly if you have any queries and they will work with you till the issue is solved! I highly recommend ordering from them, especially if you are an online retailer, you won't regret it! Thanks me later.”

Helpful Report

Posted 4 years ago

“Site accessibility is top-notch Site is very easy to navigate ( u will never get lost..lol..) Delivery is on time and goods are well protected. Talk about price, their prices are just the best in every category. Kudos to u guys!!!”

Helpful Report

Posted 4 years ago

“Great online experience, perhaps the greatest. Site is easy to navigate, everything correctly placed in groups. My favourite is the Men's clothing section (obviously because am a ma), they have everything a man would want for himself and it is same for other categories.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews