LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“It is the best company. Great service. I have a experience. Very appreciate for me.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“this is a great shopping site, I have bought a lot of things here and am completely satisfied”

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Posted 3 years ago

“the packaging of the product was too good also the product I received was in great condition...worth the price...and the delivery was also within the 7 days...i got my product before it's actual date...must try”

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Posted 3 years ago

“There are few businesses who are better than Light In The Box when it comes to responding to customer feedback. Light In The Box proves that your business’s response doesn’t need to be long-winded. Even a quick thanks goes a long way.”

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Posted 3 years ago

“Thank you for give me shirt, on very short time.The seller and mercheant are both good responsive.”

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Posted 3 years ago

“This is best online shopping website. Recommended”

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Posted 3 years ago

“Last month...I ordered a dress... Dress was awesome..Fast delivery...Good product...Easy process.. Recommended to every one..Please try once...It's great shopping experience with them...🤗”

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Posted 3 years ago

“It's very good company. I'm satisfied for their service. Very User friendly and reliable.”

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Posted 3 years ago

“I had a very good shopping experience from this company. Good quality products and on time delivery. Amazing service provided by them.”

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Posted 3 years ago

“The shopping experience in this is very good very fast process and the UI of this is very user friendly.”

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Posted 3 years ago

“Wow-what a great website. I have good experience with this site. My order is complete and I am great appreciative with this site.”

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Posted 3 years ago

“Now a days Online shopping is the best dependable site. As a result we should buy all product under Online shopping market in this pandamic covid 19”

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Posted 3 years ago

“Great" I oder shirt and two pents then delivered 2days I am happy for timing Thanks.”

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Posted 3 years ago

“I love to do online shopping. I really love the idea of home delivery. We can also return things and I love this idea to make costumer feel easy.”

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Posted 3 years ago

“Top Notch experience for me. Really loved shopping because of the product quality plus the delivery speed. The customer support is just out of the world.”

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Posted 3 years ago

“Excellent service delivery ordered and got my products in no time. Very fast and reliable I'm really happy light in the box, keep it up.I'm Just impressed This.!!!”

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Posted 3 years ago

“This website is very helpful. Everyone should use this site.”

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Posted 3 years ago

“great, Light In The Box is a very right choice for everyone, very very good service.”

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Posted 3 years ago

“Bought quickly and easily! My orders arrived early and in perfect condition!”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews