LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best online shopping sites .. Good quality products and good service they are providing . Fast delivery to my place thanks”

Helpful Report

Posted 4 years ago

“This is best online market place in the world.. I love it and i use it some days.. I love it”

Helpful Report

Posted 4 years ago

“I am really satisfied with the shipments made in this wonderful company. I've been working with them for over six months and it's easy and totally reliable. I recommend it 100%, very good service and responsibility at the time of deliveries”

Helpful Report

Posted 4 years ago

“The Lightln Thebox online shooing platform are really good. I had an excellent shopping experience with the light in the box company! I used their services a couple of weeks ago buying some clothes for my relative. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. so Irecommend it!.... everyone”

Helpful Report

Posted 4 years ago

“When it comes to prompt service, fast delivery and ever ready customer services, light in the box has no rival. They are fast and very reliable. Their only lacking is when it comes to some materials unavailable on the platform.”

Helpful Report

Posted 4 years ago

“Wow, I really loved it, the price is amazing, in relation to customer service, I have nothing to complain about, I was very attentive. The staff is very attentive, seriously, loved it, top score!! Now, my only complaint, is that I asked for a kickback and was given a wrong amount, however, I complained and refunded correctly.”

Helpful Report

Posted 4 years ago

“This is very good online platform. products are very good quality. I But you can do better”

Helpful Report

Posted 4 years ago

“I started using their app in the first place and the shopping experience I had was fantastic. Sir/Ma, I highly recommend this site for shopping. We can spend our worthy money in this site to get a good quality products with reasonable price. Thank you LightInTheBox.”

Helpful Report

Posted 4 years ago

“Very good shopping app love your products. very simple user friendly interface and very good shopping experience love your support friendly behaviour”

Helpful Report

Posted 4 years ago

“It is an international shipping online shopping company. Their delivery system is 100% satisfactory. I don't know about others but I received my delivery in a week.👍👍”

Helpful Report

Posted 4 years ago

“Best customere service ever! I got my item in the wrong color so I immediately contacted the customer service for replacement and they responded so quickly. I got my item the next day. Really fast transacting with them. Highly recommended!”

Helpful Report

Posted 4 years ago

“This is the great international shipping online shopping company i have ever seen....I think they are the best...I order something and i recived it in just 1 hour...Their customer care are so fast reponese me...I love this shoop...❤️”

Helpful Report

Posted 4 years ago

“I was happy with the quick ways to buy products and their fast service. although if they add bonuses or more discount codes it would be even better””

Helpful Report

Posted 4 years ago

“a helpfull online platform..specially for online seller from cross country like me,”

Helpful Report

Posted 4 years ago

“It takes a while for the shipment but it's really worth it! It is an excellent store I highly recommend it and I will certainly buy again”

Helpful Report

Posted 4 years ago

“Highly recommended store with a fast and excellent service. I purchased an article and when I had a problem with local customs, LightInTheBox promptly solved my problem without hesitation. I can only recommend this store to all my friends.”

Helpful Report

Posted 4 years ago

“A great online store, product diversity, good prices and delivery options, I'm really enjoying it, I recommend it, good work. :)”

Helpful Report

Posted 4 years ago

“Es una muy buena empresa, con personal muy calificado, cuenta con una amplia variedad de productos y puedes contar con una entrega puntual al mejor precio, la recomiendo...”

Helpful Report

Posted 4 years ago

“Without a doubt, one of the best products I have been able to buy, of excellent quality, I recommend it 100%, their prices are special, I am very satisfied”

Helpful Report

Posted 4 years ago

“Honestly speaking, i found this so amazing and good. I bever had this blasting experience of shipping and delivery in any other company or app.. But sure this company is so good in delivery and every financial management. I had a good experience with this company hope to have more work in the future also 😊😊”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews