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LightInTheBox Reviews

3.8 Rating 9,110 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
It is a very well organised online shopping process from ordering to delivery of the item. Fast delivery and great shopping service. I'm very satisfied, I recommend
Helpful Report
Posted 4 years ago
where would I start from, seriously you guys might be the best so far. the response to feedback is very nice.The delivery is safe and sound.the quality of goods is something to write home about,Common man,you guys are really good at this.
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Posted 4 years ago
I'm so overwhelmed with your services LightInTheBox. Your customer care is so amazing and very patient. I have enjoyed online shopping with LightInTheBox for three months now and no complain at all. They offer quality and affordable products that had always cut my fancy. Thank you for your services LightInTheBox.
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Posted 4 years ago
i have been buying from this site for a while now, trust me it's such an amazing platform since they offer you they best quality product, with the cheapest prices possible plus a fast delivery system. i totally recommend it to everyone who is still hesitating !
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Posted 4 years ago
waw, my shopping experience was indeed a wonderful stuff to tell people about. Well let me start with the wonderful quality of services they provide seriously am happy with you guys. The delivery of goods is always safe and sound. I strongly recommend for anyone.
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Posted 4 years ago
I Am happy with your Service and Online shopping and had a nice experience! Nice job!
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Posted 4 years ago
This site is really amazing. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy. That's why I love LightInTheBox and It is a reliable site for me.”
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Posted 4 years ago
This site is really amazing. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy. That's why I love LightInTheBox and It is a reliable site for me.”
Helpful Report
Posted 4 years ago
This site is really amazing. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy. That's why I love LightInTheBox and It is a reliable site for me.”
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Posted 4 years ago
Guys you should try this platform. Its the best platform I've come across. Their products are of high quality and appealing. They give exclusive deals. You won't regret it. I like this platform. Thank you guys for the good services you've been offering.
Helpful Report
Posted 4 years ago
Guys Honestly, I'd have given this company 5+ stars if there were.I like this site and it's the best one that I've come across lately and one of my favourite one. It's services are more appealing and they are known of their quality being great. It's a great experience getting their services. The products are affordable and exclusive deals from them.
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Posted 4 years ago
They provide best product and price is also as low as best. Their shipping speed is also good. They also support customers all day. Thanks for their support and services..
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Posted 4 years ago
There's so much I'd like to say about the wonderful and happy experience I've gotten here. Thanks so much you've made my time here worth it.
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Posted 4 years ago
great site for shopping..i am really..my order just come in time...they have really some good collection...
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Posted 4 years ago
They are very professional in their work, and they dedicate their hearts to provide the customers with the best experiment, another thing which I liked about Light In The Box, is that they provide their shipping services to many countries, which is something very good for me and many other customers because many companies are now stopped sending the shipments to my country, and that's why I'm very happy that I found a respected company.
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Posted 4 years ago
great site for shopping...all the real products are here...beautiful collection...i will come again for shopping.....
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Posted 4 years ago
Really this is the best. The quality it offers in its products is good, however it has presented delays in the delivery of the product with respect to the shipments, so I have certain doubts as to whether they have faster delivery.
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Posted 4 years ago
I have a very good experience in online shoping platform.one day i was badly in need of clothes for my sister's birthday. I was totally forget about her birthday. Then i order a beautiful dress from this online platform and its come very quick. The quality of product was very good as i hoped.that was a good sign. I really appreciate this online platform. Saiful
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Posted 4 years ago
I think it's good company I am bye many times this company they are always best good product good sales man this company is best I love it
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Posted 4 years ago
As a regular customer of this company, I often order various product and the delivery method and products are so much good and original.I really much happy buying product form here.Thank you so much for the great service.
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Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,110 reviews