LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“I highly recommend people to use this site for shopping because their customers service is amazing. The rates of products is also good with good quality products. The system of refunding of product is amazing.”

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Posted 3 years ago

“Iam very happy to your service,one of best service is this,high quality and comfortable range thank you for your service”

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Posted 3 years ago

“The most worldwide business leader service. I also like the service”

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Posted 3 years ago

“Very excellent and good customer service .”

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Posted 3 years ago

“This company is very good. It delivers the goods you order immediately no matter what you want. The attraction of the customer is the good behavior of the staff working there. Smiley behavior is fast and service is the most trusted thing of the customer. If you also want to do business with this company, you will easily get the service. Thank you”

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Posted 3 years ago

“I really loved the service I received I was fully taken care of and I'll surely come back the product is amazing and I know it's going to last.”

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Posted 3 years ago

“I really loved the service I received I was fully taken care of and I'll surely come back the product is amazing and I know it's going to last.”

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Posted 3 years ago

“this is one of the best online shopping company. there are product delivery are good and easy. Customer service are good. My problem solve only 1 Hours . They are very helpful and friendly. thanks lightinthebox.”

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Posted 3 years ago

“Online shopping is very helpful and time saving, as well as in present scenario of covid-19 lock down, it is very safe for ourself as well as our families and beloved ones to stay home and stay safe and enjoy online shopping.”

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Posted 3 years ago

“Best website to shopping online. There are many offers to you. Great shopping Platform 💯❤️❤️❤️”

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Posted 3 years ago

“Good company .trusted it..really recommend it..”

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Posted 3 years ago

“This place has thousands of options and their staff is very professional and helping. My experience with this website was very satisfactory.”

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Posted 3 years ago

“It's very helpfully, customer service, price, delivery, returns & refunds is amazing persons is good. Awesome website. I love this website. Everyone use and like us.”

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Posted 3 years ago

“Good service provider. I like the service provided link delivery return and refund.”

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Posted 3 years ago

“Online shopping is the best place.Now a day it is a good site.”

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Posted 3 years ago

“Light in the box has the fastest delivery and the user experience is so good it just feel like a best friend”

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Posted 3 years ago

“This is a very helpful international shipping online shopping company. It helps me very well.”

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Posted 3 years ago

“This is the best online website that gives us oppurtunity to shop different kind of things and the interface is very good.They deliver the time within time .Thanks for such a good services.”

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Posted 3 years ago

“Whoa, what a great and wonderful company, their product are of good quality.”

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Posted 3 years ago

“That's very Amazing🥰”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews