LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“The platform is very smooth and although there's a hands-off approach there's help available at every corner. There were timely updates regarding the shipment and I got my parcel shipped at a lower cost compared to my previous agent.”

Helpful Report

Posted 4 years ago

“This is a good shipping platform.i am very happy to shop them and i higly recommend that really this is very nice platform. Product quality too good. Their service, price, delivery is also good.”

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Posted 4 years ago

“An amazing site for online shopping. All products are available on this website. They provide good quality products and also reasonable prices. A few days ago I ordered a product for myself and I am very satisfied with its services. I am really happy to shop here and I also recommend it to everyone. "”

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Posted 4 years ago

“Best shopping website.highly recommend for shopping😊”

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Posted 4 years ago

“Adorei que o tempo da entrega foi bem rapido como prometido”

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Posted 4 years ago

“Very good service. Each and every service I have got a new experience. Thanks see you again”

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Posted 4 years ago

“Services are very good. But somehow labour or workers are careless almost, But better than the other companies which I have used....!!! You have to keep it up...!!!!”

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Posted 4 years ago

“Best customer service skills,cheap price,well timed services. good company, the services are of a very good quality. I have been very grateful and very satisfied. I recommend it.”

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Posted 4 years ago

“I love this company because of it's good costomer service and refund policy, and above all their pricing is affordable and delivery is very fast.”

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Posted 4 years ago

“I ever seen such type of service and one of the best shipping service courier company in the world. Their packing is really good, they won't consider it's small or big product , always pack with corrugated box to keep the product in safe. Thank you.”

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Posted 4 years ago

“I am very happy dealing with this company”

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Posted 4 years ago

“It is the best service you have found in reference to others I really liked the shipments are safe they are spectacular not to mention the quality of work from the employees I only see one negative point and that is that the page would be a little more intuitive on my part I got a bit confused otherwise it's fine :)”

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Posted 4 years ago

“It is an international shopping platform. I don't have easy service from here and I get it very fast. This saves me a lot of time and money. I would like to thank all those who have set up such a platform.”

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Posted 4 years ago

“you doing excellent services and so reliable and genuine but some times little bit late the delivery so if u maintain the On-Time Delivery you can grow very fast thank you”

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Posted 4 years ago

“This is a good shipping platform. Product quality too good. Their service, price, delivery is also good. I am very happy to shop them and I will recommend that really this is very nice platform. used it once to gets its service and be happy with its service.”

Helpful Report

Posted 4 years ago

“Light In The Box is absolutely amazing site for Online shopping. As It has very good customer service, cheap price, prompt delivery, return and refund. So I rate Light In The Box with 5 star.”

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Posted 4 years ago

“Light In The Box is an extremely interesting page, what you just have to have is confidence in buying the product you want, it may take several days but you just have to be passive with your purchase and wait with peace of mind”

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Posted 4 years ago

“Your company is awesome”

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Posted 4 years ago

“This is the one of the best online shopping platform. we are service is the best. product quality and sipping charge all side is very good.”

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Posted 4 years ago

“I saw some reviews who gave even 1star saying that the product was not good enough but I ordered some products and I found it safe and sound.The product was very good. I had no problem with Light in the box. They served me welly.From now I will order everything from this site.I suggest you Light in the box,Just give it a try. I am sure they wont disappoint you. Thank you Light in the box.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews