LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Very satisfied experience!They gives high quality products with reasonable price.Their collections are huge and we can find the exact we want from those.They deliver in right time no dely.I will surely recommend this app to my friends and family.This was suggested by my friend when I am looking for shoes in good price and I got it from here.”

Helpful Report

Posted 4 years ago

“very helpful online platform , especially for online sellers with cross-country sales, I feel very helped by their service, even though my package got stuck for a few days, but with the help of their very professional helpdesk, I finally received the package well ...”

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Posted 4 years ago

“100% trusted . their service is on time. they are excellent .”

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Posted 4 years ago

“Estoy muy feliz con este servicio, me gusto demasiado, no te arrepentiras de adquirirlo.”

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Posted 4 years ago

“it's nice for online shopping. but you can do better than this.”

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Posted 4 years ago

“I like to buy a many product from Light In the Box This is the best shopping site So far so good . I have ordered multiple items from different sellers and they have so far arrived in a timely manner and as expected.”

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Posted 4 years ago

“The best online shopping company I came across and most important is international . Fast processing time. Told my friends also about its . Only issue I faced was slow customer service ( maybe that's because of my poor internet connection) OVERALL GREAT APP 🙂🙂🙂”

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Posted 4 years ago

“Excellent app and this an international shipping online shopping company and you can find a good products. I rate five star rating for this app. I recommend this app for everyone. Thanks for the light in the box app.”

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Posted 4 years ago

“I love the available products they have and affordable. it takes longer to deliver but all in all I recommended Light Box”

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Posted 4 years ago

“This is an amazing place.Thanks!!”

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Posted 4 years ago

“This lighting box in the east and comfortable.this lighting Bo's is amazing and interesting.”

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Posted 4 years ago

“This shiping company realy awesome. But done delivery late. Please solve this problem otherwise this shiping company perfect. I am from Bangladesh.”

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Posted 4 years ago

“Like other online shopping sites, I hope u all give us trustworthy service, so keep up your service with satisfied customers. thank u.”

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Posted 4 years ago

“The best international shipping site i ever been on with excellent condition product. Fast shipping over world you will love it.”

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Posted 4 years ago

“Nice shipping online”

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Posted 4 years ago

“Im so happy with this servic its all amazing I will recomend it! Thanks a lot!”

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Posted 4 years ago

“i am truly happy with the service...it took 1 day more for my delivery but at last it was as i expected which has rarely happened while shipping from abroad.i just loved the service..thanks again”

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Posted 4 years ago

“They ships really so fast then any other companies on this market and their support and customer care team is professional I really liked them.I have received my orders so fast and they were really in a good conditions. Thank you to the team.”

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Posted 4 years ago

“One of my best shipping company. They save my time to ship my order timely. At first i worry much that,s they can ship my order in time but finally i got it.Highly recommend it.”

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Posted 4 years ago

“This is a awesome app... Really fantastic”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews