LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good organization. The prices of their products are much lower. Customer service refund service is unusually beautiful. I am really satisfied with all their services.”

Helpful Report

Posted 3 years ago

“Wow that's great experience to .io .... Thanks a lot for new gain experience...”

Helpful Report

Posted 3 years ago

“I had a pleasant experience shopping with them, love the quality of their items and the customer service is top notch.”

Helpful Report

Posted 3 years ago

“responsive and patient customer service to serve consumers”

Helpful Report

Posted 3 years ago

“This ecommerce shop provides differents products for all family, for delivery just in time the merchandise in China is a good quality.”

Helpful Report

Posted 3 years ago

“i want to give more then 5 stars! After ordering I realised I entered a that it is the same product as mention i am so happy with the produch”

Helpful Report

Posted 3 years ago

“What a great platform! I ordered shirts and got it on time with a great discount.”

Helpful Report

Posted 3 years ago

“I shoped from this company and iam full satisfied with the delivery and product.iam very happy with the shopping”

Helpful Report

Posted 3 years ago

“best of the best. and products are high quality.an d also price is low”

Helpful Report

Posted 3 years ago

“This really amazing e-commerce store that I have ever seen having amazing selling service I love to buy products from there it is fast in delivering and having quality products.”

Helpful Report

Posted 3 years ago

“This is a very good initiative which will be very useful in our future. We are very happy with this.”

Helpful Report

Posted 3 years ago

“Wow nice project ... good idea.... i like this ,,, 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳”

Helpful Report

Posted 3 years ago

“love this book, thanks for delivering this books to me , it is full of experience that i never imagined before”

Helpful Report

Posted 3 years ago

“I order a pair of shoes and I got exactly what I ordered for with an even better quality.., I was In contact with the customer service until my goods arrival and they responded swiftly.”

Helpful Report

Posted 3 years ago

“Very good company. You can order. I was ordering and got the podcast very soon. Take love”

Helpful Report

Posted 3 years ago

“It was a great experience to use it. Good customer service with reasonable prices”

Helpful Report

Posted 3 years ago

“I am not used to shopping online it's my first time so I was a bit worried at first but I had a pretty good experience. Quality was amazing Shipping was also done on time I am gonna order again in future.”

Helpful Report

Posted 3 years ago

“I love it. very nice service i will recommended to my friends.”

Helpful Report

Posted 3 years ago

“I am happy with the dress and the deal I got from this company. I wanted a cute dress to my party and I got it on time. It is actually well and beautiful. I recommended this company for your shopping.”

Helpful Report

Posted 3 years ago

“Really good website lot of products in the website with good quality nice offers inside the app and good customer support”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews