LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Excellent, I recommended them to and that they exceeded my expectations, I attest that they fulfill their work and are super responsible and fast in what they do, 100% recommended, the shipping and prices are super accessible, everything you could wish for”

Helpful Report

Posted 4 years ago

“this site is awesome in this field,,, thank you so much for making such an online shopping site.this site helps me also for a good shopping .I mean it is the best site ever I seen”

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Posted 4 years ago

“I bought 1 paintings from this website. I didn't like them, because they were different from the advertised products. However, the customer service refund the amount and resolved the problem in a professional way. Thank you for this.”

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Posted 4 years ago

“Wow amazing this service.it is one of good for shopping.”

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Posted 4 years ago

“Help future customers by talking about customer service, price, delivery, returns & refunds.”

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Posted 4 years ago

“This is awesome website.... The main feature of this website is fast shipping.”

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Posted 4 years ago

“Good company”

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Posted 4 years ago

“When it comes to online shopping lightInTheBox does it for me. I have been shopping with this app and I can genuinely say I have had a great shopping experience. Their customer care is prompt and efficient in sorting your enquiries. I would definitely recommend this app to family and friends”

Helpful Report

Posted 4 years ago

“Shopping with this platform for me is world class even from Nigeria. Amazing costumer service. Good products, nice clothes quality. I was extremely impressed with their shipping speed because I didn't have to wait long for the product to arrive. Also you can get 10% discount by downloading their app. My experience is unforgettable I will have to invite friends to also share same experience.”

Helpful Report

Posted 4 years ago

“I had great experience with the latest LightInTheBox. It easily makes you through a fantastic shopping journey. Many trending items with low cost. I have recieved 10% off after signing up. Free shipping services. Totally I am satisfied with their service.”

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Posted 4 years ago

“Best shopping site at a best quality and recommended service and also the shipping services are fast and good. I found this amazing. Check out this once”

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Posted 4 years ago

“Very good and interesting company”

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Posted 4 years ago

“LightInTheBox is the source I am using from a while because it is very easy to use and provides a wide range of collection and with quality... appreciates it's efforts... they are in good in customer support too.”

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Posted 4 years ago

“This shopping site is really amazing. They are providing authentic product at a reasonable price. And their shipping speed is also very nice. I am so happy to be a customer of them. I will recommend everyone to buy from their site.”

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Posted 4 years ago

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Posted 4 years ago

“this is super and easy site lightinthebox site gives better provide to custermers. .I can recommend this site 100%.also I can recommend this site to buy products”

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Posted 4 years ago

“for me they provided a happy online shopping experience. it made the shopping experience simple, effective and memorable. offers very good customer service at an affordable price.. their service is smooth, hassle free, fast and comfortable. .fine delivery service they offer and convenient by all means.. really enjoyed the service and recommended..”

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Posted 4 years ago

“This is really amazing for online shopping.i really recommend and tŕusrable”

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Posted 4 years ago

“The best 👏👏👏👏.This shopping site is really amazing. They are providing authentic product at a reasonable price. And their shipping speed is also very nice. I am so happy to be a customer of them. I will recommend everyone to buy from their site.”

Helpful Report

Posted 4 years ago

“an online marketplace like any other, but the highlight of lightinthebox.com is that it has a lot of coupons with a very high%. This is the highlight that attracts me and many other clients :))”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews